Commercial Linen In Staplehurst Collected To Schedule

Yes — Staplehurst sits on the TN12 round, 7 days, 45.4 miles from our Wembley plant.

• Shared with Marden, Headcorn and Coxheath — the same vehicle covers them, which is why a counter here can be added without moving anyone else.
• The driver knows the streets around Staplehurst — which matters more at seven in the morning than it does at eleven.
• Collections here run to scheduled days, agreed when the account opens, which is what 45.4 miles buys you.

Both, and mixed accounts are normal. The two sit on one invoice and one round.

• Hire — we own the stock, replace it as it wears and keep the par count topped up.
• Wash-only — your own branded aprons come back to you, the same items, not pooled.
• Plenty of cafes do both — hire what nobody sees, keep your own name on what the customer does.

Tell your account manager and collections here run to scheduled days, agreed when the account opens.

• If it happens twice, the par count is wrong — and resetting it is our job, not a favour.
• Most Staplehurst cafes are not short of linen overall — they are short of it on two predictable days, which is a counting problem rather than a volume one.
• Seasonal swings are planned in — rather than handled as emergencies.

No. Kitchen cloths and table linen go on the same TN12 collection and the same invoice.

• No second supplier and no second delivery day — because the menu grew.
• Chef whites, oven cloths and table linen — added as lines, not as a new agreement.
• 3 restaurants around TN12 are on this round too — so the food side is not an afterthought here.

Before you open, because that is how the TN12 round is ordered. Cafes open earlier than almost anything else we serve.

• The time is agreed when the account opens — it goes on the round sheet, not into a delivery window.
• Timed around Staplehurst because that is where the delay actually happens.
• If a drop is missed, collections here run to scheduled days, agreed when the account opens.

Because cafe soil is chemically different from kitchen soil. Run on the wrong programme they accumulate rather than lift.

• Cafe cloths and aprons run on their own classification — not as the tail end of a kitchen load.
• Milk protein needs the right temperature, not just a hotter one — overheating fixes the stain instead of lifting it.
• Grey whites are usually a wash problem, not an age problem — replacement rate is the clearest signal the classification is off.

No long-term tie-in and no exit fee.

• Terms flex with seasonal demand — Staplehurst in February and Staplehurst in July are different businesses, and the account should say so.
• Nothing needs you to be out of your current contract first — there is no cost to finding out what it would look like.
• Stock arrives before the old supplier is stood down — so there is never a morning in Staplehurst with nothing clean.

No minimum, on any line. A single-site independent cafe in Staplehurst is an ordinary account for us.

• Small sites go on the same TN12 round — the journey is already happening; you are a stop on it.
• 1 cafes around TN12 are already on it — so the round is built for counters, not bolted on to a hotel run.
• Volume changes are expected — a quiet January in Staplehurst and a busy July are the same account.