Commercial Linen In Hawkhurst Collected To Schedule

Yes — Hawkhurst sits on the TN18 round, 7 days, 49.3 miles from our Wembley plant.

• Shared with Goudhurst, Lamberhurst and Tenterden — one van, one run, which is what keeps a single-site account sensible to price.
• Collections here run to scheduled days, agreed when the account opens, which is what 49.3 miles buys you.

Both, and mixed accounts are normal. One collection covers whichever way each line is set up.

• Hire — the count is maintained for you, including the items that wear out first.
• Wash-only — your own branded aprons come back to you, the same items, not pooled.
• Plenty of cafes do both — hired glass cloths and tea towels, own-branded aprons on wash-only.

Tell your account manager and collections here run to scheduled days, agreed when the account opens.

• If it happens twice, the par count is wrong — we reset it against what you actually used, not what was estimated at setup.
• Most Hawkhurst cafes are not short of linen overall — the shortage has a shape, and the shape is Saturday.
• Seasonal swings are planned in — rather than handled as emergencies.

No. Kitchen cloths and table linen go on the same TN18 collection and the same invoice.

• No second supplier and no second delivery day — the round does not change when the kitchen opens.
• Chef whites, oven cloths and table linen — priced per item on the account you already have.
• If the kitchen is the bigger half — see restaurant laundry for how a kitchen-led account is priced.

Before you open, because that is how the TN18 round is ordered. Cafes open earlier than almost anything else we serve.

• The time is agreed when the account opens — not left to whenever the van happens to reach Hawkhurst.
• A mid-morning drop missed the shift it was for. We schedule against your opening time, not ours.
• If a drop is missed, collections here run to scheduled days, agreed when the account opens.

It is the wash, not the cloth. A cycle built for table linen leaves them behind.

• Cafe cloths and aprons run on their own classification — rather than whatever the machine was doing before.
• Milk protein needs the right temperature, not just a hotter one — past a point, heat bonds the protein to the cloth.
• Grey whites are usually a wash problem, not an age problem — if stock is replaced every few months, the cycle is wrong.

No long-term tie-in and no exit fee.

• Terms flex with seasonal demand — rather than locking you into a winter volume you do not use in August.
• Nothing needs you to be out of your current contract first — the count and the quote commit you to nothing.
• Stock arrives before the old supplier is stood down — you are never between suppliers.

No minimum, on any line. A single-site independent cafe in Hawkhurst is an ordinary account for us.

• Small sites go on the same TN18 round — the journey is already happening; you are a stop on it.
• 1 cafes around TN18 are already on it — the vehicle is sized for this kind of work rather than adapted to it.
• Volume changes are expected — we adjust rather than hold you to a winter figure.