Cafe Linen In Mitcham On The Morning Round

Yes — Mitcham sits on the SM4 round, 7 days, 11.7 miles from our Wembley plant.

• Shared with Morden, Merton Park and South Wimbledon — one van, one run, which is what keeps a single-site account sensible to price.
• The driver knows the streets around St. Helier, South Merton and Morden — which matters more at seven in the morning than it does at eleven.
• A missed window here is picked up on the next round rather than the next week, because Mitcham is only 11.7 miles out.

No minimum, on any line. A single-site independent cafe in Mitcham is an ordinary account for us.

• Small sites go on the same SM4 round — the journey is already happening; you are a stop on it.
• 12 cafes around SM4 are already on it — which is why the timings suit opening rather than check-out.
• Volume changes are expected — the account flexes rather than holding you to a floor.

Both, and mixed accounts are normal. One collection covers whichever way each line is set up.

• Hire — we own the stock, replace it as it wears and keep the par count topped up.
• Wash-only — your own branded aprons come back to you, the same items, not pooled.
• Plenty of cafes do both — hire what nobody sees, keep your own name on what the customer does.

Tell your account manager and a missed window here is picked up on the next round rather than the next week.

• If it happens twice, the par count is wrong — and resetting it is our job, not a favour.
• Most Mitcham cafes are not short of linen overall — the shortage has a shape, and the shape is Saturday.
• Seasonal swings are planned in — we set them ahead rather than react.

No. Kitchen cloths and table linen go on the same SM4 collection and the same invoice.

• No second supplier and no second delivery day — because the menu grew.
• Chef whites, oven cloths and table linen — added as lines, not as a new agreement.
• 12 restaurants around SM4 are on this round too — we are not learning kitchen work on your account.

That is the point of putting Mitcham on the SM4 round rather than a separate trip. Cafes open earlier than almost anything else we serve.

• The time is agreed when the account opens — it goes on the round sheet, not into a delivery window.
• Timed around St. Helier so the van is not arriving into the worst of it.
• If a drop is missed, a missed window here is picked up on the next round rather than the next week.

Coffee oil, milk protein and syrup are not the same soil as food-service linen. A cycle built for table linen leaves them behind.

• Cafe cloths and aprons run on their own classification — rather than whatever the machine was doing before.
• Milk protein needs the right temperature, not just a hotter one — too hot sets it into the fibre.
• Grey whites are usually a wash problem, not an age problem — if stock is replaced every few months, the cycle is wrong.

No long-term tie-in and no exit fee.

• Terms flex with seasonal demand — you are not held to a peak figure through a quiet quarter.
• Nothing needs you to be out of your current contract first — the count and the quote commit you to nothing.
• Stock arrives before the old supplier is stood down — so there is never a morning in Mitcham with nothing clean.