Towel Service In Motspur Park On The Leisure Round

Yes — Motspur Park sits on the KT3 round, 7 days, 11.6 miles from our Wembley plant.

• Shared with West Barnes, New Malden and Bushy Mead — one van, one run, which is what keeps a single studio sensible to price.
• The driver knows the streets around Motspur Park — which matters when the drop has to land before the evening rush.
• A missed window here is picked up on the next round rather than the next week, because of that distance.
• 15 clubs and spas around KT3 are already on this round — so the vehicle is sized for towel volume rather than adapted to it.

Both, and mixed accounts are normal. Plenty of Motspur Park clubs run half and half.

• Hire — stock, replacement and shrinkage planning are ours; you never reorder.
• Wash-only — the same towels that left Motspur Park, never swapped into general stock.
• Most clubs split it — the logo matters on a robe, rarely on a sweat towel.
• You can move a line between the two later — it is a change to the sheet, not a new agreement.

Yes. One collection, two specifications. Volume on one side of the building, finish on the other.

• Robes are laundered to keep their handle — a robe that feels like a gym towel has been washed like one.
• Bath mats run on a heavier classification — and they are counted separately for the same reason.
• One collection, one invoice — no second supplier for the spa side.
• Hotel spas are a normal account — and the hotel laundry page covers how the rooms side is priced.

No long-term tie-in and no exit fee. Nothing in the agreement is designed to make leaving awkward.

• Terms flex with seasonal demand — Motspur Park in January and Motspur Park in August are different clubs, and the account should say so.
• Nothing needs you to be out of your current contract first — the count and the quote commit you to nothing.
• Stock arrives before the old supplier is stood down — the two overlap by design.
• If it is not working, say so — we would rather correct the account than lose it.

It is oil left in the fibre, not the towel being old. Cold it is fine; warm and damp it is not, and that is after it has reached a member.

• Gym towelling runs on its own classification — Motspur Park towels are classified for the soil they actually carry.
• Oil needs a different temperature from sweat — softener is the usual culprit: it smells pleasant and stops the towel drying anything.
• Towels that stop absorbing are usually over-softened, not worn out — that is a wash problem, not a replacement problem.
• Every load is temperature logged — and the log sits against your account, not a general plant figure.

Shrinkage is normal and predictable. We plan for it rather than dispute it.

• Expected loss is built into the par count at setup — which is the difference between a working count and an optimistic one.
• You get the actual numbers each cycle — in and out, per collection, so the figure is checkable.
• A sudden jump in loss is worth knowing about — it usually means a change on the floor rather than a laundry problem.
• On hire, fair wear is our cost — greying and thinning are ours to replace.

It is quoted, not tariffed. Two clubs with the same membership can differ twofold in towel usage depending on the floor.

• We count a real week in Motspur Park before quoting — rather than pricing off your last invoice.
• The count includes January — peak months are the ones the par count has to survive.
• No minimum order — so a boutique studio is an ordinary account and is priced per item like any other.
• The count and the quote cost nothing — and commit you to nothing.

The par count is set on your busiest two hours, not on an average day. Every other hour looks fine on any count, which is why averages keep passing and racks keep emptying.

• We count on site at the time it matters — not from a figure on your last invoice.
• A Monday evening and a Sunday morning are different businesses — the par level has to survive both, so it is set against the worse of the two.
• January is planned in — new-year membership is the most predictable spike in the trade and should never be handled as an emergency.
• If you run short twice, the count is wrong — we reset it against real usage rather than the opening estimate.