Towel Service In Wimbledon On The Leisure Round

Yes — Wimbledon sits on the SW19 round, 7 days, 10.2 miles from our Wembley plant.

• Shared with South Wimbledon, Wimbledon Park and Summerstown — adding you changes the schedule, not the route.
• The driver knows the streets around Wimbledon, South Wimbledon and Wimbledon Chase — the same crew runs it weekly, so nobody is looking for your service entrance.
• A missed window here is picked up on the next round rather than the next week, which is what 10.2 miles buys you.
• 19 clubs and spas around SW19 are already on this round — which is why the timings suit an evening peak rather than a hotel check-out.

It is quoted, not tariffed. Two clubs with the same membership can differ twofold in towel usage depending on the floor.

• We count a real week in Wimbledon before quoting — rather than pricing off your last invoice.
• The count includes January — peak months are the ones the par count has to survive.
• No minimum order — so a boutique studio is an ordinary account and is priced per item like any other.
• The count and the quote cost nothing — including while you are still under contract elsewhere.

We count at peak, because that is the only hour the count has to survive. Every other hour looks fine on any count, which is why averages keep passing and racks keep emptying.

• We count on site at the time it matters — an hour on the Wimbledon floor at peak tells us more than a year of delivery notes.
• A Monday evening and a Sunday morning are different businesses — which is why the count is taken twice rather than once.
• January is planned in — a Wimbledon club in January is not the same club in August, and the account should say so.
• If you run short twice, the count is wrong — and correcting it is our job, not a favour.

Both, and mixed accounts are normal. The two sit on one invoice and one round.

• Hire — stock, replacement and shrinkage planning are ours; you never reorder.
• Wash-only — item for item, never substituted.
• Most clubs split it — the logo matters on a robe, rarely on a sweat towel.
• You can move a line between the two later — it is a change to the sheet, not a new agreement.

Yes — a gym floor and a spa want opposite things from a towel. A gym floor wants volume and absorbency; a spa wants handle and appearance.

• Robes are laundered to keep their handle — which is a different process from turning round sweat towels at volume.
• Bath mats run on a heavier classification — than towelling, and mixing the two shortens the life of both.
• One collection, one invoice — the split is in the classification, not in the account.
• Hotel spas are a normal account — with one account manager across both.

No long-term tie-in and no exit fee. We would rather keep you on the service than on the paperwork.

• Terms flex with seasonal demand — you are not held to a peak figure through a quiet quarter.
• Nothing needs you to be out of your current contract first — the count and the quote commit you to nothing.
• Stock arrives before the old supplier is stood down — so there is never a Wimbledon evening with an empty rack.
• If it is not working, say so — most problems are a wrong par count or a wrong delivery window, and both are fixable without changing supplier.

It is oil left in the fibre, not the towel being old. Cold it is fine; warm and damp it is not, and that is after it has reached a member.

• Gym towelling runs on its own classification — the programme is chosen for body oil rather than inherited from whatever ran before.
• Oil needs a different temperature from sweat — and softener makes it worse by coating the fibre, which is why we do not use it on gym stock.
• Towels that stop absorbing are usually over-softened, not worn out — and the fix costs nothing but a change of classification.
• Every load is temperature logged — which matters if you are ever asked to show how stock is handled.

Every Wimbledon club loses towels, and an account that pretends otherwise turns into a monthly argument about counts.

• Expected loss is built into the par count at setup — which is the difference between a working count and an optimistic one.
• You get the actual numbers each cycle — rather than a running balance nobody can reconcile.
• A sudden jump in loss is worth knowing about — a step change in shrinkage is information, not an invoice line.
• On hire, fair wear is our cost — not a charge back to you.