Commercial Linen In Naphill On The Morning Round

Yes — Naphill sits on the HP14 round, 7 days, 21.4 miles from our Wembley plant.

• Shared with Walter Ash, Hughenden Valley and Speen — the same vehicle covers them, which is why a counter here can be added without moving anyone else.
• A missed window here is picked up on the next round rather than the next week, which is what 21.4 miles buys you.

Tell your account manager and a missed window here is picked up on the next round rather than the next week.

• If it happens twice, the par count is wrong — a second shortage is a counting error, and we correct it.
• Most Naphill cafes are not short of linen overall — they are short of it on two predictable days, which is a counting problem rather than a volume one.
• Seasonal swings are planned in — rather than handled as emergencies.

No. Kitchen cloths and table linen go on the same HP14 collection and the same invoice.

• No second supplier and no second delivery day — the round does not change when the kitchen opens.
• Chef whites, oven cloths and table linen — all available on the same account, hire or wash-only.
• If the kitchen is the bigger half — see restaurant laundry for how a kitchen-led account is priced.

Before you open, because that is how the HP14 round is ordered. Cafes open earlier than almost anything else we serve.

• The time is agreed when the account opens — it goes on the round sheet, not into a delivery window.
• A mid-morning drop missed the shift it was for. We schedule against your opening time, not ours.
• If a drop is missed, a missed window here is picked up on the next round rather than the next week.

Because cafe soil is chemically different from kitchen soil. On a general cycle they build up and whites dull within weeks.

• Cafe cloths and aprons run on their own classification — not as the tail end of a kitchen load.
• Milk protein needs the right temperature, not just a hotter one — overheating fixes the stain instead of lifting it.
• Grey whites are usually a wash problem, not an age problem — if stock is replaced every few months, the cycle is wrong.

No long-term tie-in and no exit fee.

• Terms flex with seasonal demand — you are not held to a peak figure through a quiet quarter.
• Nothing needs you to be out of your current contract first — there is no cost to finding out what it would look like.
• Stock arrives before the old supplier is stood down — the two overlap by design.

No minimum, on any line. Most of what we collect in HP14 is exactly that size.

• Small sites go on the same HP14 round — which is why size barely moves the per-item price.
• 2 cafes around HP14 are already on it — which is why the timings suit opening rather than check-out.
• Volume changes are expected — a quiet January in Naphill and a busy July are the same account.

Both, and mixed accounts are normal. The two sit on one invoice and one round.

• Hire — we own the stock, replace it as it wears and keep the par count topped up.
• Wash-only — the same garments that left Naphill, tracked, never swapped into a pool.
• Plenty of cafes do both — branding matters on the apron, rarely on the tea towel behind the counter.