Gym & Spa Towels In Naphill On The Leisure Round

Yes — Naphill sits on the HP14 round, 7 days, 21.4 miles from our Wembley plant.

• Shared with Walter Ash, Hughenden Valley and Speen — the same vehicle covers them, so a club here can be added without moving anyone else.
• A missed window here is picked up on the next round rather than the next week, because of that distance.
• Multi-site operators run on staggered days, so no club is left short while another is being collected from.

Yes — a gym floor and a spa want opposite things from a towel. A gym floor wants volume and absorbency; a spa wants handle and appearance.

• Robes are laundered to keep their handle — softness is the point on a robe, and it is achieved by the wash rather than by softener.
• Bath mats run on a heavier classification — than towelling, and mixing the two shortens the life of both.
• One collection, one invoice — the split is in the classification, not in the account.
• Hotel spas are a normal account — the bed linen side can go on the same round.

No long-term tie-in and no exit fee. Nothing in the agreement is designed to make leaving awkward.

• Terms flex with seasonal demand — rather than holding you to a January volume through a quiet August.
• Nothing needs you to be out of your current contract first — there is no cost to finding out.
• Stock arrives before the old supplier is stood down — you are never between suppliers.
• If it is not working, say so — we would rather correct the account than lose it.

Because sweat and body oil build up in the fibre and a general wash does not shift them. Cold it is fine; warm and damp it is not, and that is after it has reached a member.

• Gym towelling runs on its own classification — the programme is chosen for body oil rather than inherited from whatever ran before.
• Oil needs a different temperature from sweat — one general cycle addresses neither properly.
• Towels that stop absorbing are usually over-softened, not worn out — which means you are replacing stock that had life left in it.
• Every load is temperature logged — which matters if you are ever asked to show how stock is handled.

Shrinkage is normal and predictable. We plan for it rather than dispute it.

• Expected loss is built into the par count at setup — so the rack does not empty because the maths assumed nothing walked.
• You get the actual numbers each cycle — rather than a running balance nobody can reconcile.
• A sudden jump in loss is worth knowing about — it usually means a change on the floor rather than a laundry problem.
• On hire, fair wear is our cost — not a charge back to you.

Priced on your peak and your member numbers, not off a rate card. The number follows turnover, not floor area.

• We count a real week in Naphill before quoting — rather than pricing off your last invoice.
• The count includes January — peak months are the ones the par count has to survive.
• No minimum order — a small Naphill studio pays the same per towel as a club ten times the size.
• The count and the quote cost nothing — including while you are still under contract elsewhere.

We count at peak, because that is the only hour the count has to survive. Towel demand does not spread evenly across opening hours — it stacks, and an average hides exactly that.

• We count on site at the time it matters — an hour on the Naphill floor at peak tells us more than a year of delivery notes.
• A Monday evening and a Sunday morning are different businesses — and a single number that averages them fails on the busier one.
• January is planned in — a Naphill club in January is not the same club in August, and the account should say so.
• If you run short twice, the count is wrong — a second shortage is a counting error, not bad luck.

Both, and mixed accounts are normal. Plenty of Naphill clubs run half and half.

• Hire — we own the stock, replace what wears out and carry the cost of a towel that greys in month two.
• Wash-only — item for item, never substituted.
• Most clubs split it — hired gym towels where nobody reads a label, own-branded robes in the spa where the branding is the point.
• You can move a line between the two later — clubs often start on hire and move the spa side across once branding is settled.