Hotel Linen In Norbury Collected On Round

Yes — Norbury sits on the SW16 round, 12.4 miles from our Wembley plant.

• Shared with Thornton Heath, Furzedown and Norwood — one van, one run, which is what keeps the cost of a small account sensible.
• The driver knows the roads around Streatham Common and Norbury — which sounds trivial until a supplier who does not misses a morning.
• A missed window here is picked up on the next round rather than the next week, because of that distance.

Worked out with your team in advance — we would rather ask twice than guess once.

• Loading bay, service lift or back entrance — chosen with housekeeping rather than assumed from the front elevation.
• Timed around Streatham Common so the van is not arriving into the worst of it.
• Nine times in ten, a missed first collection is an access problem — a supplier who has not walked the building finds out on your floor, not theirs.
• Distance does not appear on the invoice — the round already passes, so an extra stop costs us minutes rather than miles.
• Relief drivers get the same notes — the arrangement survives a change of driver, which is when most suppliers slip.

At our own plant in Wembley, 12.4 miles from Norbury. No third party, no white-labelling, no surprises about where your linen spent the night.

• A missed window here is picked up on the next round rather than the next week.
• One process, one audit — traceability only works when there is one chain to trace.
• You can visit. It is an hour out of your day and it answers most of the questions on this page.
• The chain is short on purpose — a supplier who cannot tell you which building your linen is in cannot promise you much about how it was washed.

Whichever suits the property — and it can change as the property does.

• On hire we hold and replace the stock, including the spares you would otherwise be storing.
• Wash-only keeps your linen yours, useful where the stock is branded or a particular weave.
• Mixed is common — hire the towelling, wash-only the bedding.
• Hire covers replacement — you stop budgeting for replacement stock, because replacement is the point of hire.

A linen audit, an agreed par level, and a collection day.

• No tender and no tie-in — a contract only protects a supplier who expects the service to slip.
• Par levels set per room type, so housekeeping never opens an empty cupboard.
• The audit is free and carries no obligation.
• Nothing needs to end first — if you are tied in, we plan the start date around it. The audit and the plan cost you nothing either way.

A standing slot, 7 days — the same time each week, which is the point.

• Same driver each week — so housekeeping hands over to someone who knows the property.
• Planned around check-out, not against it — the van should not be waiting on your team.
• Changeable — if the time stops suiting you we move it.
• If we miss it, we come back — 12.4 miles is close enough that the fix is hours away.

Yes — most of our multi-site work is in Croydon, and it is where the savings actually are.

• One account manager across every Croydon site.
• One invoice, broken down per property so you can still see where it goes.
• Par stock tracked per site — without it, stock migrates to whichever site shouts loudest.
• Finance sees one number, each site sees its own — so nobody reconciles it by hand at the end of the month.

No minimum. The round is already passing, which is the whole reason we can say that.

• Same turnaround regardless of size — the process does not know how many rooms you have.
• No small-volume premium, because you are not the reason the van is on the road.
• Seasonal properties welcome — collections pause and restart without closing the account.
• Nothing to escape from — the arrangement holds because it works, not because it is signed.