Hotel Linen In Thornton Heath Collected On Round

Yes — Thornton Heath sits on the CR7 round, 13.4 miles from our Wembley plant.

• Shared with Norbury, Broad Green and Selhurst — adding you changes the schedule, not the route.
• The driver knows the roads around Thornton Heath — which sounds trivial until a supplier who does not misses a morning.
• A missed window here is picked up on the next round rather than the next week, because of that distance.

At our own plant in Wembley, 13.4 miles from Thornton Heath. Nothing is subcontracted to a third site.

• A missed window here is picked up on the next round rather than the next week.
• One process, one audit — traceability only works when there is one chain to trace.
• You can visit. It is an hour out of your day and it answers most of the questions on this page.
• The chain is short on purpose — a supplier who cannot tell you which building your linen is in cannot promise you much about how it was washed.

Both are available, and moving between them does not mean a new account.

• On hire we hold and replace the stock, including the spares you would otherwise be storing.
• Wash-only keeps your linen yours, useful where the stock is branded or a particular weave.
• Mixed is common — most properties end up somewhere between the two.
• Wear and loss sit with us — the par level does not quietly drop over a season while nobody is counting.

A linen audit, an agreed par level, and a collection day.

• No tender and no tie-in — thirty days notice, no exit fee.
• Par levels set per room type, and revisited once we have seen a full month of real usage.
• The audit is free — most operators find out what they are losing, which is worth the hour on its own.
• Your notice period is our problem, not yours — we work to your notice, not against it.

A standing slot, 7 days — the same time each week, which is the point.

• Same driver each week — so housekeeping hands over to someone who knows the property.
• Planned around check-out, so linen leaves as rooms are stripped.
• Changeable — if the time stops suiting you we move it.
• A missed slot is not a lost week — 13.4 miles is close enough that the fix is hours away.

Yes, and it is usually cheaper and simpler than separate accounts.

• One account manager across every Croydon site.
• One invoice, with per-site lines, so finance and operations can both use it.
• Par stock tracked per site — the usual multi-property problem is linen drifting between buildings and being paid for twice.
• One invoice, itemised by property — which is what stops one busy property quietly subsidising a quiet one.

No minimum. The van is in CR7 regardless — you are not the reason for the journey.

• Same turnaround regardless of size — a six-room guest house gets what a 200-room hotel gets.
• No small-volume premium, and no rounding up to a notional minimum.
• Seasonal properties welcome — we would rather hold the slot than lose the relationship.
• You can stop — no notice period dressed up as a minimum term.

Settled at the audit, written onto the CR7 round sheet, and not revisited on the day.

• Loading bay, service lift or back entrance — chosen with housekeeping rather than assumed from the front elevation.
• Timed around Thornton Heath so the van is not arriving into the worst of it.
• Nine times in ten, a missed first collection is an access problem — not the laundry, not the van, the door.
• The mileage is not billed back to you — a shared run is what makes 13.4 miles affordable for a property of any size.
• Relief drivers get the same notes — access details live on the round sheet, so a stand-in is not knocking on the front door.