Table Linen In Ongar Collected On Round

3 restaurants in Ongar sit inside the area we already collect from, 24.8 miles from our Wembley plant. Alongside them, 2 cafés and 3 pubs and bars are on the same run.

• Shared with Epping, Brentwood and Ingatestone — one vehicle covers them, which is why we can add a kitchen here without adding a journey, and why the price does not carry a delivery surcharge.
• 7 days collections, on a fixed day and time that does not drift week to week.
• a 24.8-mile round trip means a problem is a second trip that day rather than a note on next week's sheet.

It depends entirely on the mark. Oil, wine and wax behave differently in a wash, and treating them the same is how cloths come back looking tired after a season.

• Items are sorted before washing, not after. A tablecloth and an oven cloth never share a load — that is how cloths come back grey.
• Marked items are pulled at the check stage and re-treated before they go back out. Most recover; the ones that do not are replaced from stock rather than returned to you to notice.
• Wax is lifted before wash, not melted through the fabric by a hot cycle, which is what sets it permanently.

Front of house and back of house, one collection. Whites and cloths travel with the tablecloths, on one docket and one bill.

• Whites come back on hangers, not folded into a bag for someone to iron again before service.
• Cloths are bagged by type — glass, oven, waiter — so nothing needs sorting at the pass during setup.
• Sizes are held in stock, so hiring someone does not mean borrowing a jacket two sizes out.

Yes, and it usually costs less. Sites on the same Epping Forest rounds share the journey, which is the whole reason a group rate exists.

• Each site keeps its own par level. Sites are sized individually, because an average across two very different rooms is wrong for both.
• Consolidated billing with a per-site breakdown, so a head office sees one number and each kitchen still sees its own.
• Adding a site later is a change to the drop list, not a new contract or a new supplier relationship.

Before the doors, not during them. The CM5 round is planned around service times, which is the difference between a supplier who works here and one who merely delivers here.

• Access around Ongar is planned into the route rather than discovered on the day. Loading restrictions and one-way systems are the reason most suppliers drift late here.
• Deliveries land before the doors open, which is the difference between laying up calmly and laying up at speed.
• If a run is disrupted — a road closure, a breakdown — we come back the same day. At 24.8 miles that is a decision, not a logistics exercise.

We size the account on your peak. Averaging a quiet Tuesday with a full Saturday produces a number that is wrong on both nights.

• We count a real week in Ongar — not an estimate, and not the number inherited from whoever quoted before us.
• Reviewed after a full month of live usage and adjusted, with no renegotiation and no change fee.
• Seasonal swing is expected — CM5 trade moves across the year, and the par level should move with it rather than being agreed once and forgotten.

Either, and mixed accounts are normal. Hire from us, or we launder stock you already own — the CM5 round collects both the same way and on the same docket.

• Owned stock stays yours. What you bought, you keep — including the items we would not have chosen.
• Hire covers replacement — wear, loss and staining are ours to carry rather than a line that appears on your invoice each quarter.
• Most Ongar accounts run both: hired table linen where volume is high, owned chef whites where the branding matters.

Nothing is too small if you are on the round. Ongar already is, so the question is what you use, not how much.

• Cafés and bars sit alongside restaurants on the same round — the vehicle does not care what is on the sign outside.
• No tie-in and no volume threshold — a slow month does not move you onto a worse rate.
• Growing later is a par-level change, not a renegotiation — adding a second flat does not reopen the contract.
• No exit fee. If it is not working, you say so and we collect our stock.