Commercial Linen In Pratts Bottom Collected On Round

Yes — Pratts Bottom sits on the BR6 round, 22.9 miles from our Wembley plant.

• Shared with Chelsfield, Orpington and Farnborough — one van, one run, which is what keeps the cost of a small account sensible.
• The driver knows the roads around Knockholt — which sounds trivial until a supplier who does not misses a morning.
• A missed window here is picked up on the next round rather than the next week, because of that distance.

A linen audit, an agreed par level, and a collection day. The nearest hotels we already collect from are the 1 in Orpington, 2.2 miles away, on the same run.

• No tender and no tie-in — you stay because it works, or you leave in a month.
• Par levels set per room type, so housekeeping never opens an empty cupboard.
• The audit is free — most operators find out what they are losing, which is worth the hour on its own.
• Your notice period is our problem, not yours — we work to your notice, not against it.

A standing slot, 7 days — a time, not a window.

• Same driver each week — familiar faces make short conversations, and short conversations keep the round on time.
• Planned around check-out, not against it — the van should not be waiting on your team.
• Changeable — seasons shift, occupancy shifts, the slot can shift with them.
• Recovery is same-day, not next-round — 22.9 miles is close enough that the fix is hours away.

Yes. Separate accounts for sites on the same round is a billing habit, not a requirement.

• One account manager across every Bromley site.
• One invoice, broken down per property so you can still see where it goes.
• Par stock tracked per site — without it, stock migrates to whichever site shouts loudest.
• Consolidated billing with a per-site breakdown — the total and the split, on the same document.

No minimum. Minimums exist to cover a dedicated trip. This is not one.

• Same turnaround regardless of size — small accounts are not queued behind large ones.
• No small-volume premium, which is the part most suppliers will not put in writing.
• Seasonal properties welcome — we would rather hold the slot than lose the relationship.
• No exit fee either — the arrangement holds because it works, not because it is signed.

Agreed before the first collection, not on the morning.

• Loading bay, service lift or back entrance — chosen with housekeeping rather than assumed from the front elevation.
• Timed around Knockholt because that is where the delay actually happens.
• It is the usual failure point — a supplier who has not walked the building finds out on your floor, not theirs.
• Distance does not appear on the invoice — a shared run is what makes 22.9 miles affordable for a property of any size.
• It is recorded against the account, not a person — the arrangement survives a change of driver, which is when most suppliers slip.

At our own plant in Wembley, 22.9 miles from Pratts Bottom. One building, ours, every load.

• A missed window here is picked up on the next round rather than the next week.
• One process, one audit — traceability only works when there is one chain to trace.
• You can visit. We would rather show you than write about it.
• The chain is short on purpose — we own the plant, so a complaint has one address rather than two.

Either, and you can change later without changing supplier.

• On hire we hold and replace the stock, which takes linen off your balance sheet entirely.
• Wash-only keeps your linen yours, processed to the same spec.
• Mixed is common — there is no rule that says it has to be one or the other.
• Wear and loss sit with us — you stop budgeting for replacement stock, because replacement is the point of hire.