Cafe Linen In Ratcliff On The Morning Round

Yes — Ratcliff sits on the E1W round, 7 days, 11.0 miles from our Wembley plant.

• Shared with Limehouse, Stepney and Shadwell — one van, one run, which is what keeps a single-site account sensible to price.
• The driver knows the streets around Rotherhithe, Wapping and Shadwell — which matters more at seven in the morning than it does at eleven.
• A missed window here is picked up on the next round rather than the next week, because Ratcliff is only 11.0 miles out.

Tell your account manager and a missed window here is picked up on the next round rather than the next week.

• If it happens twice, the par count is wrong — we reset it against what you actually used, not what was estimated at setup.
• Most Ratcliff cafes are not short of linen overall — the shortage has a shape, and the shape is Saturday.
• Seasonal swings are planned in — Ratcliff in December is not Ratcliff in February, and the par count should know that.

No. Kitchen cloths and table linen go on the same E1W collection and the same invoice.

• No second supplier and no second delivery day — because the menu grew.
• Chef whites, oven cloths and table linen — all available on the same account, hire or wash-only.
• 66 restaurants around E1W are on this round too — the kitchen classification already runs on it weekly.

That is the point of putting Ratcliff on the E1W round rather than a separate trip. Cafes open earlier than almost anything else we serve.

• The time is agreed when the account opens — not left to whenever the van happens to reach Ratcliff.
• Timed around Rotherhithe and the traffic that comes with it.
• If a drop is missed, a missed window here is picked up on the next round rather than the next week.

It is the wash, not the cloth. A cycle built for table linen leaves them behind.

• Cafe cloths and aprons run on their own classification — not as the tail end of a kitchen load.
• Milk protein needs the right temperature, not just a hotter one — overheating fixes the stain instead of lifting it.
• Grey whites are usually a wash problem, not an age problem — replacement rate is the clearest signal the classification is off.

No long-term tie-in and no exit fee.

• Terms flex with seasonal demand — rather than locking you into a winter volume you do not use in August.
• Nothing needs you to be out of your current contract first — there is no cost to finding out what it would look like.
• Stock arrives before the old supplier is stood down — the two overlap by design.

No minimum, on any line. A single-site independent cafe in Ratcliff is an ordinary account for us.

• Small sites go on the same E1W round — so you are not paying for a dedicated trip into Ratcliff.
• 61 cafes around E1W are already on it — the vehicle is sized for this kind of work rather than adapted to it.
• Volume changes are expected — we adjust rather than hold you to a winter figure.

Both, and mixed accounts are normal. Plenty of Ratcliff accounts run half and half.

• Hire — we own the stock, replace it as it wears and keep the par count topped up.
• Wash-only — item for item, never substituted.
• Plenty of cafes do both — hire what nobody sees, keep your own name on what the customer does.