Cafe Linen In Stepney On The Morning Round

Yes — Stepney sits on the E1 round, 7 days, 10.8 miles from our Wembley plant.

• Shared with Ratcliff, Limehouse and Shadwell — the same vehicle covers them, which is why a counter here can be added without moving anyone else.
• The driver knows the streets around Whitechapel, Wapping and Mile End — the same crew runs it weekly, so nobody is reading a map on your doorstep.
• A missed window here is picked up on the next round rather than the next week, which is what 10.8 miles buys you.

No minimum, on any line. Most of what we collect in E1 is exactly that size.

• Small sites go on the same E1 round — the journey is already happening; you are a stop on it.
• 73 cafes around E1 are already on it — which is why the timings suit opening rather than check-out.
• Volume changes are expected — a quiet January in Stepney and a busy July are the same account.

Both, and mixed accounts are normal. Plenty of Stepney accounts run half and half.

• Hire — stock, replacement and par management are ours; you never reorder.
• Wash-only — the same garments that left Stepney, tracked, never swapped into a pool.
• Plenty of cafes do both — hire what nobody sees, keep your own name on what the customer does.

Tell your account manager and a missed window here is picked up on the next round rather than the next week.

• If it happens twice, the par count is wrong — a second shortage is a counting error, and we correct it.
• Most Stepney cafes are not short of linen overall — the weekly total is fine; the weekend distribution is not.
• Seasonal swings are planned in — rather than handled as emergencies.

No. Kitchen cloths and table linen go on the same E1 collection and the same invoice.

• No second supplier and no second delivery day — because the menu grew.
• Chef whites, oven cloths and table linen — priced per item on the account you already have.
• 66 restaurants around E1 are on this round too — the kitchen classification already runs on it weekly.

That is the point of putting Stepney on the E1 round rather than a separate trip. Cafes open earlier than almost anything else we serve.

• The time is agreed when the account opens — not left to whenever the van happens to reach Stepney.
• Timed around Whitechapel because that is where the delay actually happens.
• If a drop is missed, a missed window here is picked up on the next round rather than the next week.

Coffee oil, milk protein and syrup are not the same soil as food-service linen. A cycle built for table linen leaves them behind.

• Cafe cloths and aprons run on their own classification — the programme is chosen for them, not inherited.
• Milk protein needs the right temperature, not just a hotter one — overheating fixes the stain instead of lifting it.
• Grey whites are usually a wash problem, not an age problem — replacement rate is the clearest signal the classification is off.

No long-term tie-in and no exit fee.

• Terms flex with seasonal demand — Stepney in February and Stepney in July are different businesses, and the account should say so.
• Nothing needs you to be out of your current contract first — there is no cost to finding out what it would look like.
• Stock arrives before the old supplier is stood down — the two overlap by design.