Kitchen Linen In Rayleigh Collected To Schedule

Yes — Rayleigh sits on the SS6 round, 7 days, 38.3 miles from our Wembley plant.

• Shared with Hockley, Benfleet and Leigh on Sea — one van, one run, which is what keeps a small kitchen sensible to price.
• The driver knows the service entrances around Rayleigh — which matters when the drop has to miss prep by half an hour.
• Collections here run to scheduled days, agreed when the account opens, because Rayleigh is only 38.3 miles out.
• 41 kitchens around SS6 are already on this round — which is why the timings suit prep and service rather than check-out.

Both, and mixed accounts are normal. Plenty of Rayleigh kitchens run half and half.

• Hire — the rail is maintained for you, including the jackets that scorch first.
• Wash-only — your own embroidered jackets come back to you, the same garments, named, not pooled.
• Plenty of kitchens do both — the embroidery matters on the jacket, rarely on the oven cloth.
• You can move a line between the two later — kitchens often start on hire and move their jackets across once the branding is settled.

Yes — kitchen soil is classified separately from front of house.

• Grease, protein and scorch need their own wash — grease lifts at a different temperature from protein, and scorch responds to neither.
• Whites never run through the cycle the table linen was on — and that separation is the whole reason ours stay white.
• Colour-coded cloths stay in their own classification — which matters on any site that needs an audit trail.
• Every load is temperature logged — which matters on any site that has to show an inspector how its linen is handled.

Priced on your brigade, not off a rate card. The number depends on sections and turnover, not on floor area.

• We count a real week in Rayleigh before quoting — rather than pricing off your last invoice.
• No minimum order — a two-section Rayleigh kitchen is priced per item, same as a brigade of thirty.
• The count includes your busy season — peak weeks are the ones the par count has to survive.
• The count and the quote cost nothing — we will count your week while you are still under someone else.

Yes. Contract catering, schools and care homes are all on the rounds.

• 7 school kitchens around SS6 are already on the round — we are not learning catering work on your account.
• 3 care home kitchens nearby — with the same named-garment handling.
• Colour-coded cloths and named whites — suit sites that need an audit trail.
• Contract caterers running several sites — are handled as one account across Rochford, not as separate customers.

Sizing is where most kitchen accounts go wrong, so we do it on site.

• Every section is sized at setup — larder and pastry do not wear through jackets at the same rate, and the count reflects that.
• A new commis goes on the account the same week — a phone call to your account manager, not a reorder.
• Garments are named — which takes the sorting job off the pass entirely.
• Par counts are re-set after the first month — once we have seen a real Rayleigh month rather than a first guess.

That is the point of putting Rayleigh on the SS6 round rather than a separate trip.

• The time is agreed when the account opens — it goes on the round sheet, not into a delivery window.
• Timed around Rayleigh so the van is not arriving into the worst of it.
• If a drop is missed, collections here run to scheduled days, agreed when the account opens.
• A relief driver inherits the window with the route — holidays and sickness are the usual cause of a missed slot elsewhere; here the slot travels with the round sheet.

No long-term tie-in and no exit fee.

• Terms flex with seasonal demand — Rayleigh in August and Rayleigh in January are different kitchens, and the account should say so.
• Nothing needs you to be out of your current contract first — the count and the quote commit you to nothing.
• Stock arrives before the old supplier is stood down — you are never between suppliers.
• If it is not working, say so — we would rather correct the account than lose it.