Kitchen Linen In Hockley Collected To Schedule

Yes — Hockley sits on the SS5 round, 7 days, 40.5 miles from our Wembley plant.

• Shared with Rayleigh, Rochford and South Woodham Ferrers — adding you changes the schedule, not the route.
• The driver knows the service entrances around Hockley — which matters when the drop has to miss prep by half an hour.
• Collections here run to scheduled days, agreed when the account opens, which is what 40.5 miles buys you.
• 13 kitchens around SS5 are already on this round — so the vehicle is sized for kitchen work rather than adapted to it.

There is no honest price list for kitchen work. The number depends on sections and turnover, not on floor area.

• We count a real week in Hockley before quoting — the invoice tells us what you were sold, not what you used.
• No minimum order — a two-section Hockley kitchen is priced per item, same as a brigade of thirty.
• The count includes your busy season — a Hockley kitchen quoted off a quiet month runs short in the one that matters.
• The count and the quote cost nothing — we will count your week while you are still under someone else.

Yes — catering kitchens are a large part of what we collect.

• 4 school kitchens around SS5 are already on the round — we are not learning catering work on your account.
• 1 care home kitchens nearby — sites that need an audit trail get colour-coded cloths and named whites as standard.
• Colour-coded cloths and named whites — so the coding still means something when the cloths come back.
• Contract caterers running several sites — get one account manager and staggered collection days across the group.

Sizing is where most kitchen accounts go wrong, so we do it on site.

• Every section is sized at setup — including the sections that get through two a shift.
• A new commis goes on the account the same week — a phone call to your account manager, not a reorder.
• Garments are named — which takes the sorting job off the pass entirely.
• Par counts are re-set after the first month — and again after your first busy season, which is where opening figures usually fail.

Outside both, because prep is the window most suppliers hit.

• The time is agreed when the account opens — and a relief driver inherits it with the route.
• Timed around Hockley because that is where the delay actually happens.
• If a drop is missed, collections here run to scheduled days, agreed when the account opens.
• A relief driver inherits the window with the route — the timing is a property of the account, not of one driver remembering it.

No long-term tie-in and no exit fee.

• Terms flex with seasonal demand — you are not held to a peak figure through a quiet quarter.
• Nothing needs you to be out of your current contract first — there is no cost to finding out.
• Stock arrives before the old supplier is stood down — the two overlap by design.
• If it is not working, say so — we would rather correct the account than lose it.

Both, and mixed accounts are normal. Plenty of Hockley kitchens run half and half.

• Hire — stock, replacement and sizing are ours; you never place an order.
• Wash-only — the same whites that left Hockley, tracked by name, never swapped into a pool.
• Plenty of kitchens do both — hire what nobody reads, keep your own name on the whites.
• You can move a line between the two later — kitchens often start on hire and move their jackets across once the branding is settled.

Yes — kitchen soil is classified separately from front of house.

• Grease, protein and scorch need their own wash — one cycle cannot serve all three, which is why a general programme leaves all three behind.
• Whites never run through the cycle the table linen was on — and that separation is the whole reason ours stay white.
• Colour-coded cloths stay in their own classification — from collection to the rail, so the coding still means something when it comes back.
• Every load is temperature logged — so there is a record behind the classification rather than an assurance.