Hospitality Linen In Hockley Collected To Schedule

Yes — Hockley sits on the SS5 round, 40.5 miles from our Wembley plant.

• Shared with Rayleigh, Rochford and South Woodham Ferrers — the same vehicle covers them, which is why we can add a property here without moving anyone else's slot.
• The driver knows the roads around Hockley — route knowledge is most of what separates a kept window from a missed one.
• Collections here run to scheduled days, agreed when the account opens, because of that distance.

Both are available, and moving between them does not mean a new account.

• On hire we hold and replace the stock, so nothing is tied up in sheets.
• Wash-only keeps your linen yours, with damaged items flagged rather than quietly retired.
• Mixed is common — hire the towelling, wash-only the bedding.
• Hire covers replacement — you stop budgeting for replacement stock, because replacement is the point of hire.

A linen audit, an agreed par level, and a collection day. The nearest hotels we already collect from are the 2 in Rayleigh, 2.4 miles away, on the same run.

• No tender and no tie-in — thirty days notice, no exit fee.
• Par levels set per room type, worked out from your occupancy rather than a rule of thumb.
• The audit is free and you keep the numbers whether or not you use us.
• You do not have to be out of contract — the count happens whenever suits; the round starts when you are free.

A standing slot, 7 days — a time, not a window.

• Same driver each week — so housekeeping hands over to someone who knows the property.
• Planned around check-out, so linen leaves as rooms are stripped.
• Changeable — tell the account manager and it changes that week.
• A missed slot is not a lost week — Collections here run to scheduled days, agreed when the account opens.

Yes. Separate accounts for sites on the same round is a billing habit, not a requirement.

• One account manager across every Rochford site.
• One invoice, with per-site lines, so finance and operations can both use it.
• Par stock tracked per site — without it, stock migrates to whichever site shouts loudest.
• Consolidated billing with a per-site breakdown — the total and the split, on the same document.

No minimum. The van is in SS5 regardless — you are not the reason for the journey.

• Same turnaround regardless of size — a six-room guest house gets what a 200-room hotel gets.
• No small-volume premium, which is the part most suppliers will not put in writing.
• Seasonal properties welcome — we would rather hold the slot than lose the relationship.
• You can stop — the arrangement holds because it works, not because it is signed.

Agreed before the first collection, not on the morning.

• Loading bay, service lift or back entrance — whichever actually works for your building, agreed once and then fixed.
• Timed around Hockley so the van is not arriving into the worst of it.
• This is where new suppliers come unstuck — and it is entirely avoidable with one site visit.
• The mileage is not billed back to you — a shared run is what makes 40.5 miles affordable for a property of any size.
• Holiday cover does not reset the arrangement — the arrangement survives a change of driver, which is when most suppliers slip.

At our own plant in Wembley, 40.5 miles from Hockley. One building, ours, every load.

• Collections here run to scheduled days, agreed when the account opens.
• One process, one audit — ISO 9001 and per-load temperature logs mean something because everything runs through the same building.
• You can visit. It is an hour out of your day and it answers most of the questions on this page.
• One site means one standard — we own the plant, so a complaint has one address rather than two.