Cafe Linen In Hockley Collected To Schedule

Yes — Hockley sits on the SS5 round, 7 days, 40.5 miles from our Wembley plant.

• Shared with Rayleigh, Rochford and South Woodham Ferrers — one van, one run, which is what keeps a single-site account sensible to price.
• The driver knows the streets around Hockley — which matters more at seven in the morning than it does at eleven.
• Collections here run to scheduled days, agreed when the account opens, which is what 40.5 miles buys you.

Tell your account manager and collections here run to scheduled days, agreed when the account opens.

• If it happens twice, the par count is wrong — a second shortage is a counting error, and we correct it.
• Most Hockley cafes are not short of linen overall — the weekly total is fine; the weekend distribution is not.
• Seasonal swings are planned in — rather than handled as emergencies.

No. Kitchen cloths and table linen go on the same SS5 collection and the same invoice.

• No second supplier and no second delivery day — the round does not change when the kitchen opens.
• Chef whites, oven cloths and table linen — added as lines, not as a new agreement.
• 1 restaurants around SS5 are on this round too — the kitchen classification already runs on it weekly.

Before you open, because that is how the SS5 round is ordered. Cafes open earlier than almost anything else we serve.

• The time is agreed when the account opens — not left to whenever the van happens to reach Hockley.
• Timed around Hockley because that is where the delay actually happens.
• If a drop is missed, collections here run to scheduled days, agreed when the account opens.

It is the wash, not the cloth. A cycle built for table linen leaves them behind.

• Cafe cloths and aprons run on their own classification — the programme is chosen for them, not inherited.
• Milk protein needs the right temperature, not just a hotter one — overheating fixes the stain instead of lifting it.
• Grey whites are usually a wash problem, not an age problem — if stock is replaced every few months, the cycle is wrong.

No long-term tie-in and no exit fee.

• Terms flex with seasonal demand — rather than locking you into a winter volume you do not use in August.
• Nothing needs you to be out of your current contract first — the count and the quote commit you to nothing.
• Stock arrives before the old supplier is stood down — the two overlap by design.

No minimum, on any line. Most of what we collect in SS5 is exactly that size.

• Small sites go on the same SS5 round — the journey is already happening; you are a stop on it.
• 4 cafes around SS5 are already on it — so the round is built for counters, not bolted on to a hotel run.
• Volume changes are expected — the account flexes rather than holding you to a floor.

Both, and mixed accounts are normal. Plenty of Hockley accounts run half and half.

• Hire — we own the stock, replace it as it wears and keep the par count topped up.
• Wash-only — the same garments that left Hockley, tracked, never swapped into a pool.
• Plenty of cafes do both — branding matters on the apron, rarely on the tea towel behind the counter.