Kitchen Linen In Richmond Back Before Prep

Yes — Richmond sits on the TW9 round, 7 days, 6.9 miles from our Wembley plant.

• Shared with St Margarets, North Sheen and Petersham — one van, one run, which is what keeps a small kitchen sensible to price.
• The driver knows the service entrances around North Sheen, St Margarets and Richmond — route knowledge is most of what separates a kept window from a missed one.
• A missed morning window here is recoverable the same day, which is what 6.9 miles buys you.
• 186 kitchens around TW9 are already on this round — we are not learning the area on your account.

Priced on your brigade, not off a rate card. Two kitchens with the same headcount can differ twofold in wear rate, which is why we count first.

• We count a real week in Richmond before quoting — including the summer weeks, which is where most estimates fall over.
• No minimum order — a two-section Richmond kitchen is priced per item, same as a brigade of thirty.
• The count includes your busy season — peak weeks are the ones the par count has to survive.
• The count and the quote cost nothing — and commit you to nothing.

Yes — catering kitchens are a large part of what we collect.

• 13 school kitchens around TW9 are already on the round — so term-time volume changes are planned rather than improvised.
• 1 care home kitchens nearby — sites that need an audit trail get colour-coded cloths and named whites as standard.
• Colour-coded cloths and named whites — which is what an inspection actually looks for.
• Contract caterers running several sites — are handled as one account across Richmond upon Thames, not as separate customers.

Sizing is where most kitchen accounts go wrong, so we do it on site.

• Every section is sized at setup — including the sections that get through two a shift.
• A new commis goes on the account the same week — brigades in Richmond change constantly, and the account is built for that.
• Garments are named — which takes the sorting job off the pass entirely.
• Par counts are re-set after the first month — once we have seen a real Richmond month rather than a first guess.

Outside both, because prep is the window most suppliers hit.

• The time is agreed when the account opens — and a relief driver inherits it with the route.
• Timed around North Sheen because that is where the delay actually happens.
• If a drop is missed, a missed morning window here is recoverable the same day.
• A relief driver inherits the window with the route — the timing is a property of the account, not of one driver remembering it.

No long-term tie-in and no exit fee.

• Terms flex with seasonal demand — rather than locking you into a summer volume you do not use in February.
• Nothing needs you to be out of your current contract first — we will size your brigade while you are still under someone else.
• Stock arrives before the old supplier is stood down — you are never between suppliers.
• If it is not working, say so — we would rather correct the account than lose it.

Both, and mixed accounts are normal. The two sit on one invoice and one round.

• Hire — we own the garments, replace them on wear and manage sizing as the brigade changes.
• Wash-only — your own embroidered jackets come back to you, the same garments, named, not pooled.
• Plenty of kitchens do both — hired cloths and aprons, own-branded jackets on wash-only.
• You can move a line between the two later — without reopening the account or renegotiating anything.

Separately, and at its own temperature.

• Grease, protein and scorch need their own wash — and their own temperature.
• Whites never run through the cycle the table linen was on — which is the usual reason jackets go grey.
• Colour-coded cloths stay in their own classification — from collection to the rail, so the coding still means something when it comes back.
• Every load is temperature logged — so there is a record behind the classification rather than an assurance.