Kitchen Linen In Hampton On The Kitchen Round

Yes — Hampton sits on the TW1 round, 7 days, 8.0 miles from our Wembley plant.

• Shared with Strawberry Hill, St Margarets and Twickenham — one van, one run, which is what keeps a small kitchen sensible to price.
• The driver knows the service entrances around Strawberry Hill, St Margarets and Twickenham — the same crew runs it weekly, so nobody is looking for your back door.
• A missed window here is picked up on the next round rather than the next week, because Hampton is only 8.0 miles out.
• 159 kitchens around TW1 are already on this round — we are not learning the area on your account.

Yes, and they are not an afterthought on a restaurant round.

• 21 school kitchens around TW1 are already on the round — so term-time volume changes are planned rather than improvised.
• 2 care home kitchens nearby — with the same named-garment handling.
• Colour-coded cloths and named whites — suit sites that need an audit trail.
• Contract caterers running several sites — are handled as one account across Richmond upon Thames, not as separate customers.

We size the brigade before quoting, not after the first complaint.

• Every section is sized at setup — including the sections that get through two a shift.
• A new commis goes on the account the same week — a phone call to your account manager, not a reorder.
• Garments are named — the rail is ready and nobody is hunting for their size.
• Par counts are re-set after the first month — once we have seen a real Hampton month rather than a first guess.

Yes — the TW1 round is sequenced around service patterns.

• The time is agreed when the account opens — against your service pattern, not ours.
• Timed around Strawberry Hill so the van is not arriving into the worst of it.
• If a drop is missed, a missed window here is picked up on the next round rather than the next week.
• A relief driver inherits the window with the route — the timing is a property of the account, not of one driver remembering it.

No long-term tie-in and no exit fee.

• Terms flex with seasonal demand — rather than locking you into a summer volume you do not use in February.
• Nothing needs you to be out of your current contract first — we will size your brigade while you are still under someone else.
• Stock arrives before the old supplier is stood down — you are never between suppliers.
• If it is not working, say so — we would rather correct the account than lose it.

Both, and mixed accounts are normal. One collection covers whichever way each line is set up.

• Hire — stock, replacement and sizing are ours; you never place an order.
• Wash-only — the same whites that left Hampton, tracked by name, never swapped into a pool.
• Plenty of kitchens do both — the embroidery matters on the jacket, rarely on the oven cloth.
• You can move a line between the two later — it is a change to the sheet, not a new agreement.

Yes — kitchen soil is classified separately from front of house.

• Grease, protein and scorch need their own wash — one cycle cannot serve all three, which is why a general programme leaves all three behind.
• Whites never run through the cycle the table linen was on — and that separation is the whole reason ours stay white.
• Colour-coded cloths stay in their own classification — from collection to the rail, so the coding still means something when it comes back.
• Every load is temperature logged — and the log is against your account, not a general plant figure.

There is no honest price list for kitchen work. Kitchen work is priced on the brigade and the covers, so a published list would be a guess.

• We count a real week in Hampton before quoting — the invoice tells us what you were sold, not what you used.
• No minimum order — a two-section Hampton kitchen is priced per item, same as a brigade of thirty.
• The count includes your busy season — a Hampton kitchen quoted off a quiet month runs short in the one that matters.
• The count and the quote cost nothing — and commit you to nothing.