Cafe Linen In Hampton On The Morning Round

Yes — Hampton sits on the TW1 round, 7 days, 8.0 miles from our Wembley plant.

• Shared with Strawberry Hill, St Margarets and Twickenham — adding you changes the schedule, not the route.
• The driver knows the streets around Strawberry Hill, St Margarets and Twickenham — route knowledge is most of what separates a kept window from a missed one.
• A missed window here is picked up on the next round rather than the next week, because Hampton is only 8.0 miles out.

No. Kitchen cloths and table linen go on the same TW1 collection and the same invoice.

• No second supplier and no second delivery day — the round does not change when the kitchen opens.
• Chef whites, oven cloths and table linen — added as lines, not as a new agreement.
• 58 restaurants around TW1 are on this round too — we are not learning kitchen work on your account.

Yes — the TW1 round is sequenced by opening time. Cafes open earlier than almost anything else we serve.

• The time is agreed when the account opens — and a relief driver inherits it with the route.
• Timed around Strawberry Hill and the traffic that comes with it.
• If a drop is missed, a missed window here is picked up on the next round rather than the next week.

Coffee oil, milk protein and syrup are not the same soil as food-service linen. On a general cycle they build up and whites dull within weeks.

• Cafe cloths and aprons run on their own classification — not as the tail end of a kitchen load.
• Milk protein needs the right temperature, not just a hotter one — past a point, heat bonds the protein to the cloth.
• Grey whites are usually a wash problem, not an age problem — a Hampton cafe buying aprons three times a year is paying for a bad cycle, not for wear.

No long-term tie-in and no exit fee.

• Terms flex with seasonal demand — you are not held to a peak figure through a quiet quarter.
• Nothing needs you to be out of your current contract first — the count and the quote commit you to nothing.
• Stock arrives before the old supplier is stood down — you are never between suppliers.

No minimum, on any line. A single-site independent cafe in Hampton is an ordinary account for us.

• Small sites go on the same TW1 round — the journey is already happening; you are a stop on it.
• 46 cafes around TW1 are already on it — so the round is built for counters, not bolted on to a hotel run.
• Volume changes are expected — the account flexes rather than holding you to a floor.

Both, and mixed accounts are normal. The two sit on one invoice and one round.

• Hire — the count is maintained for you, including the items that wear out first.
• Wash-only — item for item, never substituted.
• Plenty of cafes do both — hire what nobody sees, keep your own name on what the customer does.

Tell your account manager and a missed window here is picked up on the next round rather than the next week.

• If it happens twice, the par count is wrong — and resetting it is our job, not a favour.
• Most Hampton cafes are not short of linen overall — they are short of it on two predictable days, which is a counting problem rather than a volume one.
• Seasonal swings are planned in — rather than handled as emergencies.