Cafe Linen In Strawberry Hill On The Morning Round

Yes — Strawberry Hill sits on the TW1 round, 7 days, 8.5 miles from our Wembley plant.

• Shared with Twickenham, Hampton and Fulwell — adding you changes the schedule, not the route.
• The driver knows the streets around Strawberry Hill, Fulwell and Twickenham — the same crew runs it weekly, so nobody is reading a map on your doorstep.
• A missed window here is picked up on the next round rather than the next week, because of that distance.

No long-term tie-in and no exit fee.

• Terms flex with seasonal demand — you are not held to a peak figure through a quiet quarter.
• Nothing needs you to be out of your current contract first — the count and the quote commit you to nothing.
• Stock arrives before the old supplier is stood down — the two overlap by design.

No minimum, on any line. Most of what we collect in TW1 is exactly that size.

• Small sites go on the same TW1 round — the journey is already happening; you are a stop on it.
• 45 cafes around TW1 are already on it — which is why the timings suit opening rather than check-out.
• Volume changes are expected — we adjust rather than hold you to a winter figure.

Both, and mixed accounts are normal. One collection covers whichever way each line is set up.

• Hire — we own the stock, replace it as it wears and keep the par count topped up.
• Wash-only — the same garments that left Strawberry Hill, tracked, never swapped into a pool.
• Plenty of cafes do both — hire what nobody sees, keep your own name on what the customer does.

Tell your account manager and a missed window here is picked up on the next round rather than the next week.

• If it happens twice, the par count is wrong — and resetting it is our job, not a favour.
• Most Strawberry Hill cafes are not short of linen overall — the shortage has a shape, and the shape is Saturday.
• Seasonal swings are planned in — Strawberry Hill in December is not Strawberry Hill in February, and the par count should know that.

No. Kitchen cloths and table linen go on the same TW1 collection and the same invoice.

• No second supplier and no second delivery day — because the menu grew.
• Chef whites, oven cloths and table linen — priced per item on the account you already have.
• 55 restaurants around TW1 are on this round too — so the food side is not an afterthought here.

That is the point of putting Strawberry Hill on the TW1 round rather than a separate trip. Cafes open earlier than almost anything else we serve.

• The time is agreed when the account opens — not left to whenever the van happens to reach Strawberry Hill.
• Timed around Strawberry Hill and the traffic that comes with it.
• If a drop is missed, a missed window here is picked up on the next round rather than the next week.

Coffee oil, milk protein and syrup are not the same soil as food-service linen. A cycle built for table linen leaves them behind.

• Cafe cloths and aprons run on their own classification — not as the tail end of a kitchen load.
• Milk protein needs the right temperature, not just a hotter one — past a point, heat bonds the protein to the cloth.
• Grey whites are usually a wash problem, not an age problem — a Strawberry Hill cafe buying aprons three times a year is paying for a bad cycle, not for wear.