Cafe Linen In St Margarets Before You Open

Yes — St Margarets sits on the TW1 round, 7 days, 7.4 miles from our Wembley plant.

• Shared with Hampton, Richmond and Petersham — one van, one run, which is what keeps a single-site account sensible to price.
• The driver knows the streets around St Margarets and Twickenham — the same crew runs it weekly, so nobody is reading a map on your doorstep.
• A missed morning window here is recoverable the same day, which is what 7.4 miles buys you.

No long-term tie-in and no exit fee.

• Terms flex with seasonal demand — St Margarets in February and St Margarets in July are different businesses, and the account should say so.
• Nothing needs you to be out of your current contract first — there is no cost to finding out what it would look like.
• Stock arrives before the old supplier is stood down — you are never between suppliers.

No minimum, on any line. A one-site independent is the normal shape of a cafe account.

• Small sites go on the same TW1 round — so you are not paying for a dedicated trip into St Margarets.
• 78 cafes around TW1 are already on it — which is why the timings suit opening rather than check-out.
• Volume changes are expected — the account flexes rather than holding you to a floor.

Both, and mixed accounts are normal. One collection covers whichever way each line is set up.

• Hire — we own the stock, replace it as it wears and keep the par count topped up.
• Wash-only — the same garments that left St Margarets, tracked, never swapped into a pool.
• Plenty of cafes do both — branding matters on the apron, rarely on the tea towel behind the counter.

Tell your account manager and a missed morning window here is recoverable the same day.

• If it happens twice, the par count is wrong — and resetting it is our job, not a favour.
• Most St Margarets cafes are not short of linen overall — they are short of it on two predictable days, which is a counting problem rather than a volume one.
• Seasonal swings are planned in — rather than handled as emergencies.

No. Kitchen cloths and table linen go on the same TW1 collection and the same invoice.

• No second supplier and no second delivery day — the round does not change when the kitchen opens.
• Chef whites, oven cloths and table linen — all available on the same account, hire or wash-only.
• 89 restaurants around TW1 are on this round too — so the food side is not an afterthought here.

That is the point of putting St Margarets on the TW1 round rather than a separate trip. Cafes open earlier than almost anything else we serve.

• The time is agreed when the account opens — it goes on the round sheet, not into a delivery window.
• Timed around St Margarets and the traffic that comes with it.
• If a drop is missed, a missed morning window here is recoverable the same day.

Because cafe soil is chemically different from kitchen soil. A cycle built for table linen leaves them behind.

• Cafe cloths and aprons run on their own classification — the programme is chosen for them, not inherited.
• Milk protein needs the right temperature, not just a hotter one — overheating fixes the stain instead of lifting it.
• Grey whites are usually a wash problem, not an age problem — replacement rate is the clearest signal the classification is off.