Cafe Linen In Ruscombe Collected To Schedule

Yes — Ruscombe sits on the RG10 round, 7 days, 25.0 miles from our Wembley plant.

• Shared with Twyford, Wargrave and Charvil — the same vehicle covers them, which is why a counter here can be added without moving anyone else.
• The driver knows the streets around Twyford — which matters more at seven in the morning than it does at eleven.
• Collections here run to scheduled days, agreed when the account opens, because Ruscombe is only 25.0 miles out.

Both, and mixed accounts are normal. One collection covers whichever way each line is set up.

• Hire — stock, replacement and par management are ours; you never reorder.
• Wash-only — item for item, never substituted.
• Plenty of cafes do both — hire what nobody sees, keep your own name on what the customer does.

Tell your account manager and collections here run to scheduled days, agreed when the account opens.

• If it happens twice, the par count is wrong — a second shortage is a counting error, and we correct it.
• Most Ruscombe cafes are not short of linen overall — the weekly total is fine; the weekend distribution is not.
• Seasonal swings are planned in — Ruscombe in December is not Ruscombe in February, and the par count should know that.

No. Kitchen cloths and table linen go on the same RG10 collection and the same invoice.

• No second supplier and no second delivery day — one account covers both sides of the counter.
• Chef whites, oven cloths and table linen — added as lines, not as a new agreement.
• 7 restaurants around RG10 are on this round too — so the food side is not an afterthought here.

Yes — the RG10 round is sequenced by opening time. Cafes open earlier than almost anything else we serve.

• The time is agreed when the account opens — not left to whenever the van happens to reach Ruscombe.
• Timed around Twyford so the van is not arriving into the worst of it.
• If a drop is missed, collections here run to scheduled days, agreed when the account opens.

It is the wash, not the cloth. On a general cycle they build up and whites dull within weeks.

• Cafe cloths and aprons run on their own classification — not as the tail end of a kitchen load.
• Milk protein needs the right temperature, not just a hotter one — past a point, heat bonds the protein to the cloth.
• Grey whites are usually a wash problem, not an age problem — replacement rate is the clearest signal the classification is off.

No long-term tie-in and no exit fee.

• Terms flex with seasonal demand — Ruscombe in February and Ruscombe in July are different businesses, and the account should say so.
• Nothing needs you to be out of your current contract first — we will count your week while you are still under someone else.
• Stock arrives before the old supplier is stood down — you are never between suppliers.

No minimum, on any line. A one-site independent is the normal shape of a cafe account.

• Small sites go on the same RG10 round — so you are not paying for a dedicated trip into Ruscombe.
• 5 cafes around RG10 are already on it — the vehicle is sized for this kind of work rather than adapted to it.
• Volume changes are expected — a quiet January in Ruscombe and a busy July are the same account.