Commercial Linen In Knowl Hill On The Morning Round

Yes — Knowl Hill sits on the RG10 round, 7 days, 23.0 miles from our Wembley plant.

• Shared with Littlewick Green, White Waltham and Waltham St Lawrence — the same vehicle covers them, which is why a counter here can be added without moving anyone else.
• A missed window here is picked up on the next round rather than the next week, which is what 23.0 miles buys you.

No long-term tie-in and no exit fee.

• Terms flex with seasonal demand — you are not held to a peak figure through a quiet quarter.
• Nothing needs you to be out of your current contract first — we will count your week while you are still under someone else.
• Stock arrives before the old supplier is stood down — the two overlap by design.

No minimum, on any line. A single-site independent cafe in Knowl Hill is an ordinary account for us.

• Small sites go on the same RG10 round — the journey is already happening; you are a stop on it.
• 1 cafes around RG10 are already on it — so the round is built for counters, not bolted on to a hotel run.
• Volume changes are expected — a quiet January in Knowl Hill and a busy July are the same account.

Both, and mixed accounts are normal. Plenty of Knowl Hill accounts run half and half.

• Hire — we own the stock, replace it as it wears and keep the par count topped up.
• Wash-only — the same garments that left Knowl Hill, tracked, never swapped into a pool.
• Plenty of cafes do both — hired glass cloths and tea towels, own-branded aprons on wash-only.

Tell your account manager and a missed window here is picked up on the next round rather than the next week.

• If it happens twice, the par count is wrong — we reset it against what you actually used, not what was estimated at setup.
• Most Knowl Hill cafes are not short of linen overall — they are short of it on two predictable days, which is a counting problem rather than a volume one.
• Seasonal swings are planned in — rather than handled as emergencies.

No. Kitchen cloths and table linen go on the same RG10 collection and the same invoice.

• No second supplier and no second delivery day — one account covers both sides of the counter.
• Chef whites, oven cloths and table linen — added as lines, not as a new agreement.
• 2 restaurants around RG10 are on this round too — we are not learning kitchen work on your account.

That is the point of putting Knowl Hill on the RG10 round rather than a separate trip. Cafes open earlier than almost anything else we serve.

• The time is agreed when the account opens — and a relief driver inherits it with the route.
• A mid-morning drop missed the shift it was for. We schedule against your opening time, not ours.
• If a drop is missed, a missed window here is picked up on the next round rather than the next week.

It is the wash, not the cloth. On a general cycle they build up and whites dull within weeks.

• Cafe cloths and aprons run on their own classification — not as the tail end of a kitchen load.
• Milk protein needs the right temperature, not just a hotter one — too hot sets it into the fibre.
• Grey whites are usually a wash problem, not an age problem — if stock is replaced every few months, the cycle is wrong.