Commercial Linen In Send Collected On Round

1 restaurants in Send sit inside the area we already collect from, 21.9 miles from our Wembley plant. Alongside them, 1 cafés and 1 pubs and bars are on the same run.

• Shared with Old Woking, Ripley and Mayford — they sit on the same run, so an extra stop costs us minutes rather than miles — and that is what keeps a small account viable here.
• 7 days collections, set once with you, then kept — not re-planned each morning by a scheduling system.
• a 21.9-mile round trip keeps the recovery window short — the plant is close enough to come back.

Kitchen soil is treated as kitchen soil. Grease, red wine, oil and candle wax each need a different combination of temperature, dwell time and chemistry, and no single programme gets all four out.

• Items are sorted before washing, not after. A tablecloth and an oven cloth never share a load — that is how cloths come back grey.
• Marked items are pulled at the check stage so the decision about whether a cloth is still good enough is ours, not yours at 6pm.
• Wax is lifted before wash, not melted through the fabric by a hot cycle, which is what sets it permanently.

Yes — and on the same visit. Splitting linen and workwear across two suppliers is how one of them ends up late.

• Whites come back on hangers, not folded into a bag for someone to iron again before service.
• Cloths are bagged by type — glass, oven, waiter — so nothing needs sorting at the pass during setup.
• Sizes are held in stock, so hiring someone does not mean borrowing a jacket two sizes out.

One account manager, one invoice. Multi-site operators across Guildford are the norm rather than the exception, and the round does not change — only the drop list does.

• Each site keeps its own par level. The busy site gets the depth it needs without the quiet one paying for stock it never uses.
• Consolidated billing with a per-site breakdown, so a head office sees one number and each kitchen still sees its own.
• Adding a site later is a change to the drop list, not a new contract or a new supplier relationship.

Never during service. Your GU23 slot is fixed when the account opens, so it is a standing appointment rather than a window someone assigns you on the day.

• Deliveries land before the doors open, so setup starts with a full cupboard instead of a count of what survived last night.
• If a run is disrupted — a road closure, a breakdown — a 21.9-mile plant means the fix is hours away rather than days.

The weekend sets the level. Stock that only just covers midweek runs out exactly when the room is full and nobody has time to notice.

• We count a real week in Send — covers midweek, covers at the weekend, and how many cloths a turn actually costs you rather than what the last supplier's sheet said.
• Reviewed after a full month once there is real data rather than a first guess — at no cost either way.
• Seasonal swing is expected — GU23 trade moves across the year, and the par level should move with it rather than being agreed once and forgotten.

Whichever suits the item. We hire and we wash-only, and the GU23 round does not care which is in the bag.

• Owned stock stays yours. What you bought, you keep — including the items we would not have chosen.
• Hire covers replacement — the cost of a cloth reaching the end of its life sits with us, not with you.
• Most Send accounts run both: hired table linen where volume is high, owned chef whites where the branding matters.

No, and no tie-in either. A 24-cover room in Send is a stop on an existing run, not a trip we have to justify.

• Cafés and bars sit alongside restaurants on the same round — the vehicle does not care what is on the sign outside.
• No tie-in and no volume threshold to keep the price you were quoted — the rate does not change if you have a quiet January.
• Growing later is a par-level change, not a renegotiation — adding a second flat does not reopen the contract.
• No exit fee. If it is not working, you say so and we collect our stock.