Hotel Linen In Shorne Collected To Schedule

Yes — Shorne sits on the DA12 round, 32.0 miles from our Wembley plant.

• Shared with Higham, Gravesham and Gravesend — one van, one run, which is what keeps the cost of a small account sensible.
• Collections here run to scheduled days, agreed when the account opens, because of that distance.

A linen audit, an agreed par level, and a collection day.

• No tender and no tie-in — thirty days notice, no exit fee.
• Par levels set per room type, and revisited once we have seen a full month of real usage.
• The audit is free and carries no obligation.
• Your notice period is our problem, not yours — we work to your notice, not against it.

A standing slot, 7 days — a time, not a window.

• Same driver each week — continuity matters more here than most suppliers admit.
• Planned around check-out, so linen leaves as rooms are stripped.
• Changeable — tell the account manager and it changes that week.
• Recovery is same-day, not next-round — 32.0 miles is close enough that the fix is hours away.

Yes. Separate accounts for sites on the same round is a billing habit, not a requirement.

• One account manager across every Gravesham site.
• One invoice, with per-site lines, so finance and operations can both use it.
• Par stock tracked per site — so a quiet property does not quietly fund a busy one.
• Finance sees one number, each site sees its own — the total and the split, on the same document.

No minimum. The van is in DA12 regardless — you are not the reason for the journey.

• Same turnaround regardless of size — small accounts are not queued behind large ones.
• No small-volume premium, because you are not the reason the van is on the road.
• Seasonal properties welcome — collections pause and restart without closing the account.
• Nothing to escape from — if it is not working, you say so and we collect our stock. A contract you cannot leave is a contract we would rather not have.

Worked out with your team in advance — we would rather ask twice than guess once.

• Loading bay, service lift or back entrance — chosen with housekeeping rather than assumed from the front elevation.
• This is where new suppliers come unstuck — a supplier who has not walked the building finds out on your floor, not theirs.
• No delivery surcharge for the distance — the round already passes, so an extra stop costs us minutes rather than miles.
• Relief drivers get the same notes — you should not have to re-explain the building every August.

At our own plant in Wembley, 32.0 miles from Shorne. No third party, no white-labelling, no surprises about where your linen spent the night.

• Collections here run to scheduled days, agreed when the account opens.
• One process, one audit — traceability only works when there is one chain to trace.
• You can visit. It is an hour out of your day and it answers most of the questions on this page.
• Nothing is passed to a third party — a supplier who cannot tell you which building your linen is in cannot promise you much about how it was washed.

Both are available, and moving between them does not mean a new account.

• On hire we hold and replace the stock, which takes linen off your balance sheet entirely.
• Wash-only keeps your linen yours, useful where the stock is branded or a particular weave.
• Mixed is common — hire the towelling, wash-only the bedding.
• Hire covers replacement — you stop budgeting for replacement stock, because replacement is the point of hire.