Hotel Linen In Higham Collected To Schedule

Yes — Higham sits on the ME3 round, 33.4 miles from our Wembley plant.

• Shared with Shorne, Strood and Medway — the same vehicle covers them, which is why we can add a property here without moving anyone else's slot.
• Collections here run to scheduled days, agreed when the account opens, because of that distance.

A linen audit, an agreed par level, and a collection day.

• No tender and no tie-in — thirty days notice, no exit fee.
• Par levels set per room type, and revisited once we have seen a full month of real usage.
• The audit is free — most operators find out what they are losing, which is worth the hour on its own.
• Nothing needs to end first — the count happens whenever suits; the round starts when you are free.

A standing slot, 7 days — a time, not a window.

• Same driver each week — continuity matters more here than most suppliers admit.
• Planned around check-out, which keeps dirty linen out of your corridors.
• Changeable — seasons shift, occupancy shifts, the slot can shift with them.
• A missed slot is not a lost week — Collections here run to scheduled days, agreed when the account opens.

Yes — most of our multi-site work is in Gravesham, and it is where the savings actually are.

• One account manager across every Gravesham site.
• One invoice, consolidated but itemised — one payment, full visibility.
• Par stock tracked per site — so a quiet property does not quietly fund a busy one.
• One invoice, itemised by property — so nobody reconciles it by hand at the end of the month.

No minimum. The van is in ME3 regardless — you are not the reason for the journey.

• Same turnaround regardless of size — small accounts are not queued behind large ones.
• No small-volume premium, because you are not the reason the van is on the road.
• Seasonal properties welcome — no reconnection fee, no renegotiation each spring.
• You can stop — no notice period dressed up as a minimum term.

Worked out with your team in advance — we would rather ask twice than guess once.

• Loading bay, service lift or back entrance — whichever actually works for your building, agreed once and then fixed.
• Nine times in ten, a missed first collection is an access problem — not the laundry, not the van, the door.
• No delivery surcharge for the distance — the round already passes, so an extra stop costs us minutes rather than miles.
• Relief drivers get the same notes — access details live on the round sheet, so a stand-in is not knocking on the front door.

At our own plant in Wembley, 33.4 miles from Higham. One building, ours, every load.

• Collections here run to scheduled days, agreed when the account opens.
• One process, one audit — a certificate covering a site you do not control is a certificate covering nothing.
• You can visit. It is an hour out of your day and it answers most of the questions on this page.
• One site means one standard — we own the plant, so a complaint has one address rather than two.

Either, and you can change later without changing supplier.

• On hire we hold and replace the stock, so nothing is tied up in sheets.
• Wash-only keeps your linen yours, useful where the stock is branded or a particular weave.
• Mixed is common — most properties end up somewhere between the two.
• Hire covers replacement — you stop budgeting for replacement stock, because replacement is the point of hire.