Hotel Linen In Medway Collected To Schedule

Yes — Medway sits on the ME2 round, 36.2 miles from our Wembley plant.

• Shared with Rochester, Chatham and Strood — one van, one run, which is what keeps the cost of a small account sensible.
• The driver knows the roads around Strood and Rochester — which sounds trivial until a supplier who does not misses a morning.
• Collections here run to scheduled days, agreed when the account opens, because of that distance.

A linen audit, an agreed par level, and a collection day.

• No tender and no tie-in — a contract only protects a supplier who expects the service to slip.
• Par levels set per room type, and revisited once we have seen a full month of real usage.
• The audit is free — most operators find out what they are losing, which is worth the hour on its own.
• Nothing needs to end first — we work to your notice, not against it.

A standing slot, 7 days — the same time each week, which is the point.

• Same driver each week — continuity matters more here than most suppliers admit.
• Planned around check-out, not against it — the van should not be waiting on your team.
• Changeable — tell the account manager and it changes that week.
• A missed slot is not a lost week — Collections here run to scheduled days, agreed when the account opens.

Yes, and it is usually cheaper and simpler than separate accounts.

• One account manager across every Medway site.
• One invoice, consolidated but itemised — one payment, full visibility.
• Par stock tracked per site — without it, stock migrates to whichever site shouts loudest.
• Consolidated billing with a per-site breakdown — the total and the split, on the same document.

No minimum. The round is already passing, which is the whole reason we can say that.

• Same turnaround regardless of size — the process does not know how many rooms you have.
• No small-volume premium, which is the part most suppliers will not put in writing.
• Seasonal properties welcome — collections pause and restart without closing the account.
• You can stop — no notice period dressed up as a minimum term.

Agreed before the first collection, not on the morning.

• Loading bay, service lift or back entrance — whichever actually works for your building, agreed once and then fixed.
• Timed around Strood because that is where the delay actually happens.
• This is where new suppliers come unstuck — not the laundry, not the van, the door.
• The mileage is not billed back to you — a shared run is what makes 36.2 miles affordable for a property of any size.
• It is recorded against the account, not a person — you should not have to re-explain the building every August.

At our own plant in Wembley, 36.2 miles from Medway. No third party, no white-labelling, no surprises about where your linen spent the night.

• Collections here run to scheduled days, agreed when the account opens.
• One process, one audit — traceability only works when there is one chain to trace.
• You can visit. Clients who come tend to sign.
• The chain is short on purpose — we own the plant, so a complaint has one address rather than two.

Either, and you can change later without changing supplier.

• On hire we hold and replace the stock, which takes linen off your balance sheet entirely.
• Wash-only keeps your linen yours, with damaged items flagged rather than quietly retired.
• Mixed is common — there is no rule that says it has to be one or the other.
• Stock ageing is our cost, not yours — the par level does not quietly drop over a season while nobody is counting.