Hotel Linen In Soho Collected Daily

Yes — Soho sits on the W1D round, 7.3 miles from our Wembley plant.

• Shared with Fitzrovia, Covent Garden and Bloomsbury — the same vehicle covers them, which is why we can add a property here without moving anyone else's slot.
• The driver knows the roads around Westminster — which sounds trivial until a supplier who does not misses a morning.
• A missed morning window here is recoverable the same day, because of that distance.

Worked out with your team in advance — we would rather ask twice than guess once.

• Loading bay, service lift or back entrance — recorded against the account so a relief driver has it too.
• Timed around Westminster so the van is not arriving into the worst of it.
• Nine times in ten, a missed first collection is an access problem — a supplier who has not walked the building finds out on your floor, not theirs.
• Distance does not appear on the invoice — you are joining an existing journey rather than paying for a new one, which is why a small Soho account is still worth having.
• It is recorded against the account, not a person — the arrangement survives a change of driver, which is when most suppliers slip.

At our own plant in Wembley, 7.3 miles from Soho. Nothing is subcontracted to a third site.

• A missed morning window here is recoverable the same day.
• One process, one audit — ISO 9001 and per-load temperature logs mean something because everything runs through the same building.
• You can visit. Clients who come tend to sign.
• The chain is short on purpose — a supplier who cannot tell you which building your linen is in cannot promise you much about how it was washed.

Either, and you can change later without changing supplier.

• On hire we hold and replace the stock, so nothing is tied up in sheets.
• Wash-only keeps your linen yours, processed to the same spec.
• Mixed is common — most properties end up somewhere between the two.
• Wear and loss sit with us — greying, fraying and losses are carried by us rather than appearing on your invoice each quarter, which is usually the larger number over a year.

A linen audit, an agreed par level, and a collection day.

• No tender and no tie-in — you stay because it works, or you leave in a month.
• Par levels set per room type, so housekeeping never opens an empty cupboard.
• The audit is free and carries no obligation.
• You do not have to be out of contract — we work to your notice, not against it.

A standing slot, 7 days — a time, not a window.

• Same driver each week — so housekeeping hands over to someone who knows the property.
• Planned around check-out, not against it — the van should not be waiting on your team.
• Changeable — if the time stops suiting you we move it.
• Recovery is same-day, not next-round — 7.3 miles is close enough that the fix is hours away.

Yes. Separate accounts for sites on the same round is a billing habit, not a requirement.

• One account manager across every Westminster site.
• One invoice, with per-site lines, so finance and operations can both use it.
• Par stock tracked per site — so a quiet property does not quietly fund a busy one.
• One invoice, itemised by property — so nobody reconciles it by hand at the end of the month.

No minimum. The van is in W1D regardless — you are not the reason for the journey.

• Same turnaround regardless of size — the process does not know how many rooms you have.
• No small-volume premium, because you are not the reason the van is on the road.
• Seasonal properties welcome — no reconnection fee, no renegotiation each spring.
• No exit fee either — the arrangement holds because it works, not because it is signed.