Restaurant Linen In Sutton Common Collected On Round

19 restaurants in Sutton Common sit inside the area we already collect from, 13.4 miles from our Wembley plant. Alongside them, 20 cafés and 11 pubs and bars are on the same run.

• Shared with Rosehill, Sutton and Carshalton — one vehicle covers them, which is why we can add a kitchen here without adding a journey, and why the price does not carry a delivery surcharge.
• 7 days collections, set once with you, then kept — not re-planned each morning by a scheduling system.
• a 13.4-mile round trip means a problem is a second trip that day rather than a note on next week's sheet.

Kitchen soil is treated as kitchen soil. Grease, red wine, oil and candle wax each need a different combination of temperature, dwell time and chemistry, and no single programme gets all four out.

• Items are sorted before washing, not after. A tablecloth and an oven cloth never share a load — that is how cloths come back grey.
• Marked items are pulled at the check stage rather than sent back for you to find. Re-treatment first, replacement only if it fails.
• Wax is lifted before wash, not melted through the fabric by a hot cycle, which is what sets it permanently.

Yes — and on the same visit. Splitting linen and workwear across two suppliers is how one of them ends up late.

• Whites come back on hangers, ready to hang up — which is the only state a chef jacket is useful in.
• Cloths are bagged by type — glass, oven, waiter — so nothing needs sorting at the pass during setup.
• Sizes are held in stock, so a new starter on Monday is not waiting until the following week for a jacket that fits.

Yes, and it usually costs less. Sites on the same Sutton rounds share the journey, which is the whole reason a group rate exists.

• Each site keeps its own par level. The busy site gets the depth it needs without the quiet one paying for stock it never uses.
• Consolidated billing with a per-site breakdown, so a head office sees one number and each kitchen still sees its own.
• Adding a site later is a change to the drop list, not a new contract or a new supplier relationship.

Outside service, both ways. The SM1 slot is agreed before the account opens and does not move week to week — it is a fixed place on a round, not a two-hour window that lands mid-lunch.

• Access around Sutton Common is planned into the route rather than discovered on the day. Loading restrictions and one-way systems are the reason most suppliers drift late here.
• Deliveries land before the doors open, so the team lays up with what arrived that morning rather than what was left in the cupboard.
• If a run is disrupted — a road closure, a breakdown — the plant is 13.4 miles away, so the recovery is a second trip that day, not a note on next week's schedule.

The weekend sets the level. Stock that only just covers midweek runs out exactly when the room is full and nobody has time to notice.

• We count a real week in Sutton Common — not an estimate, and not the number inherited from whoever quoted before us.
• Reviewed after a full month and changed if the first number was wrong. It often is, in both directions.
• Seasonal swing is expected — SM1 trade moves across the year, and the par level should move with it rather than being agreed once and forgotten.

Whichever suits the item. We hire and we wash-only, and the SM1 round does not care which is in the bag.

• Owned stock stays yours. Nothing is bought back or written off to make a contract look tidier, and you keep every item you already paid for.
• Hire covers replacement — the cost of a cloth reaching the end of its life sits with us, not with you.
• Most Sutton Common accounts run both: hired table linen where volume is high, owned chef whites where the branding matters.

No minimum order. Sutton Common is already on the round, so a small account costs us a stop rather than a journey — which is exactly why some suppliers quote a minimum here and we do not.

• Cafés and bars sit alongside restaurants on the same run, and a 24-cover room is priced on what it actually uses.
• No tie-in and no volume threshold to keep the price you were quoted — the rate does not change if you have a quiet January.
• Growing later is a par-level change, not a renegotiation — adding a second flat does not reopen the contract.
• No exit fee. If it is not working, you say so and we collect our stock.