Restaurant Linen In Sutton Collected On Round

34 restaurants in Sutton sit inside the area we already collect from, 14.2 miles from our Wembley plant. Alongside them, 25 cafés and 13 pubs and bars are on the same run.

• Shared with Carshalton, Sutton Common and Cheam — one vehicle covers them, which is why we can add a kitchen here without adding a journey, and why the price does not carry a delivery surcharge.
• 7 days collections, set once with you, then kept — not re-planned each morning by a scheduling system.
• a 14.2-mile round trip means a problem is a second trip that day rather than a note on next week's sheet.

It depends entirely on the mark. Oil, wine and wax behave differently in a wash, and treating them the same is how cloths come back looking tired after a season.

• Items are sorted before washing, not after. A tablecloth and an oven cloth never share a load — that is how cloths come back grey.
• Marked items are pulled at the check stage rather than sent back for you to find. Re-treatment first, replacement only if it fails.
• Wax is lifted before wash, because heat drives it into the weave and fixes it there for good.

Front of house and back of house, one collection. Whites and cloths travel with the tablecloths, on one docket and one bill.

• Whites come back on hangers, not folded into a bag for someone to iron again before service.
• Cloths are bagged by type — glass, oven, waiter — because sorting a mixed bag at 5pm is nobody's job.
• Sizes are held in stock, and a change of size is a phone call rather than a reorder.

Yes, and it usually costs less. Sites on the same Sutton rounds share the journey, which is the whole reason a group rate exists.

• Each site keeps its own par level. The busy site gets the depth it needs without the quiet one paying for stock it never uses.
• Consolidated billing that shows the total and the split, so nobody has to reconcile it by hand.
• Adding a site later is a change to the drop list, not a new contract or a new supplier relationship.

Never during service. Your SM1 slot is fixed when the account opens, so it is a standing appointment rather than a window someone assigns you on the day.

• Access around Sutton Common is planned into the route rather than discovered on the day. Loading restrictions and one-way systems are the reason most suppliers drift late here.
• Deliveries land before the doors open, so the team lays up with what arrived that morning rather than what was left in the cupboard.
• If a run is disrupted — a road closure, a breakdown — we come back the same day. At 14.2 miles that is a decision, not a logistics exercise.

Par is set to your busiest service, not your average one. A stock level built around a Tuesday fails on a Saturday, which is the night it matters.

• We count a real week in Sutton — not an estimate, and not the number inherited from whoever quoted before us.
• Reviewed after a full month and changed if the first number was wrong. It often is, in both directions.
• Seasonal swing is expected — SM1 trade moves across the year, and the par level should move with it rather than being agreed once and forgotten.

Either, and mixed accounts are normal. Hire from us, or we launder stock you already own — the SM1 round collects both the same way and on the same docket.

• Owned stock stays yours. What you bought, you keep — including the items we would not have chosen.
• Hire covers replacement — which is usually the larger number over a year, because linen wears out in public.
• Most Sutton accounts run both: hired table linen where volume is high, owned chef whites where the branding matters.

Nothing is too small if you are on the round. Sutton already is, so the question is what you use, not how much.

• Cafés and bars sit alongside restaurants on the same run, and a 24-cover room is priced on what it actually uses.
• No tie-in and no volume threshold to keep the price you were quoted — the rate does not change if you have a quiet January.
• Growing later is a par-level change, not a renegotiation — adding a second flat does not reopen the contract.
• No exit fee. If it is not working, you say so and we collect our stock.