Cafe Linen In Swale Collected To Schedule

Yes — Swale sits on the ME10 round, 7 days, 46.0 miles from our Wembley plant.

• Shared with Sittingbourne, Iwade and Newington — one van, one run, which is what keeps a single-site account sensible to price.
• The driver knows the streets around Sittingbourne Viaduct and Sittingbourne — the same crew runs it weekly, so nobody is reading a map on your doorstep.
• Collections here run to scheduled days, agreed when the account opens, because of that distance.

Both, and mixed accounts are normal. Plenty of Swale accounts run half and half.

• Hire — we own the stock, replace it as it wears and keep the par count topped up.
• Wash-only — the same garments that left Swale, tracked, never swapped into a pool.
• Plenty of cafes do both — hire what nobody sees, keep your own name on what the customer does.

Tell your account manager and collections here run to scheduled days, agreed when the account opens.

• If it happens twice, the par count is wrong — we reset it against what you actually used, not what was estimated at setup.
• Most Swale cafes are not short of linen overall — the shortage has a shape, and the shape is Saturday.
• Seasonal swings are planned in — rather than handled as emergencies.

No. Kitchen cloths and table linen go on the same ME10 collection and the same invoice.

• No second supplier and no second delivery day — one account covers both sides of the counter.
• Chef whites, oven cloths and table linen — added as lines, not as a new agreement.
• 13 restaurants around ME10 are on this round too — we are not learning kitchen work on your account.

Yes — the ME10 round is sequenced by opening time. Cafes open earlier than almost anything else we serve.

• The time is agreed when the account opens — not left to whenever the van happens to reach Swale.
• Timed around Sittingbourne Viaduct because that is where the delay actually happens.
• If a drop is missed, collections here run to scheduled days, agreed when the account opens.

It is the wash, not the cloth. Run on the wrong programme they accumulate rather than lift.

• Cafe cloths and aprons run on their own classification — the programme is chosen for them, not inherited.
• Milk protein needs the right temperature, not just a hotter one — past a point, heat bonds the protein to the cloth.
• Grey whites are usually a wash problem, not an age problem — if stock is replaced every few months, the cycle is wrong.

No long-term tie-in and no exit fee.

• Terms flex with seasonal demand — you are not held to a peak figure through a quiet quarter.
• Nothing needs you to be out of your current contract first — we will count your week while you are still under someone else.
• Stock arrives before the old supplier is stood down — the two overlap by design.

No minimum, on any line. A single-site independent cafe in Swale is an ordinary account for us.

• Small sites go on the same ME10 round — the journey is already happening; you are a stop on it.
• 14 cafes around ME10 are already on it — the vehicle is sized for this kind of work rather than adapted to it.
• Volume changes are expected — the account flexes rather than holding you to a floor.