Commercial Linen In Thaxted Collected To Schedule

Yes — Thaxted sits on the CM6 round, 7 days, 38.3 miles from our Wembley plant.

• Shared with Great Dunmow, Saffron Walden and Stansted Mountfitchet — adding you changes the schedule, not the route.
• Collections here run to scheduled days, agreed when the account opens, because Thaxted is only 38.3 miles out.

Both, and mixed accounts are normal. Plenty of Thaxted accounts run half and half.

• Hire — the count is maintained for you, including the items that wear out first.
• Wash-only — the same garments that left Thaxted, tracked, never swapped into a pool.
• Plenty of cafes do both — hire what nobody sees, keep your own name on what the customer does.

Tell your account manager and collections here run to scheduled days, agreed when the account opens.

• If it happens twice, the par count is wrong — and resetting it is our job, not a favour.
• Most Thaxted cafes are not short of linen overall — they are short of it on two predictable days, which is a counting problem rather than a volume one.
• Seasonal swings are planned in — Thaxted in December is not Thaxted in February, and the par count should know that.

No. Kitchen cloths and table linen go on the same CM6 collection and the same invoice.

• No second supplier and no second delivery day — because the menu grew.
• Chef whites, oven cloths and table linen — added as lines, not as a new agreement.
• 1 restaurants around CM6 are on this round too — we are not learning kitchen work on your account.

That is the point of putting Thaxted on the CM6 round rather than a separate trip. Cafes open earlier than almost anything else we serve.

• The time is agreed when the account opens — it goes on the round sheet, not into a delivery window.
• A mid-morning drop missed the shift it was for. We schedule against your opening time, not ours.
• If a drop is missed, collections here run to scheduled days, agreed when the account opens.

Because cafe soil is chemically different from kitchen soil. Run on the wrong programme they accumulate rather than lift.

• Cafe cloths and aprons run on their own classification — not as the tail end of a kitchen load.
• Milk protein needs the right temperature, not just a hotter one — past a point, heat bonds the protein to the cloth.
• Grey whites are usually a wash problem, not an age problem — replacement rate is the clearest signal the classification is off.

No long-term tie-in and no exit fee.

• Terms flex with seasonal demand — you are not held to a peak figure through a quiet quarter.
• Nothing needs you to be out of your current contract first — we will count your week while you are still under someone else.
• Stock arrives before the old supplier is stood down — the two overlap by design.

No minimum, on any line. A one-site independent is the normal shape of a cafe account.

• Small sites go on the same CM6 round — so you are not paying for a dedicated trip into Thaxted.
• A dozen aprons and a bundle of tea towels is a real account — small does not mean awkward.
• Volume changes are expected — a quiet January in Thaxted and a busy July are the same account.