Kitchen Linen In Tower On The Kitchen Round

Yes — Tower sits on the EC3N round, 7 days, 9.6 miles from our Wembley plant.

• Shared with Aldgate, Billingsgate and Lime Street — adding you changes the schedule, not the route.
• The driver knows the service entrances around Mansion House, Bank and Monument — route knowledge is most of what separates a kept window from a missed one.
• A missed window here is picked up on the next round rather than the next week, which is what 9.6 miles buys you.
• 454 kitchens around EC3N are already on this round — so the vehicle is sized for kitchen work rather than adapted to it.

Yes — the EC3N round is sequenced around service patterns.

• The time is agreed when the account opens — against your service pattern, not ours.
• Timed around Mansion House so the van is not arriving into the worst of it.
• If a drop is missed, a missed window here is picked up on the next round rather than the next week.
• A relief driver inherits the window with the route — so cover weeks do not become the weeks it goes wrong.

No long-term tie-in and no exit fee.

• Terms flex with seasonal demand — Tower in August and Tower in January are different kitchens, and the account should say so.
• Nothing needs you to be out of your current contract first — there is no cost to finding out.
• Stock arrives before the old supplier is stood down — you are never between suppliers.
• If it is not working, say so — most problems are a wrong par count or a wrong delivery window, and both are fixable without changing supplier.

Both, and mixed accounts are normal. One collection covers whichever way each line is set up.

• Hire — stock, replacement and sizing are ours; you never place an order.
• Wash-only — garment for garment, never substituted.
• Plenty of kitchens do both — hired cloths and aprons, own-branded jackets on wash-only.
• You can move a line between the two later — kitchens often start on hire and move their jackets across once the branding is settled.

Yes — kitchen soil is classified separately from front of house.

• Grease, protein and scorch need their own wash — and their own temperature.
• Whites never run through the cycle the table linen was on — which is the usual reason jackets go grey.
• Colour-coded cloths stay in their own classification — which matters on any site that needs an audit trail.
• Every load is temperature logged — and the log is against your account, not a general plant figure.

It is quoted, not tariffed. The number depends on sections and turnover, not on floor area.

• We count a real week in Tower before quoting — the invoice tells us what you were sold, not what you used.
• No minimum order — so a small kitchen is a normal account.
• The count includes your busy season — which is where most estimates fall over; a figure taken in February will not survive August.
• The count and the quote cost nothing — we will count your week while you are still under someone else.

Yes. Contract catering, schools and care homes are all on the rounds.

• School and care home kitchens run on the same rounds — as the restaurant trade.
• 1 care home kitchens nearby — where consistency matters more than turnaround speed, and the account is set up for that.
• Colour-coded cloths and named whites — which is what an inspection actually looks for.
• Contract caterers running several sites — get one account manager and staggered collection days across the group.

In person, section by section — not off a headcount.

• Every section is sized at setup — larder and pastry do not wear through jackets at the same rate, and the count reflects that.
• A new commis goes on the account the same week — rather than waiting for an order cycle.
• Garments are named — the rail is ready and nobody is hunting for their size.
• Par counts are re-set after the first month — and again after your first busy season, which is where opening figures usually fail.