Hotel Linen In Waddon Collected On Round

Yes — Waddon sits on the CR0 round, 15.2 miles from our Wembley plant.

• Shared with Beddington, Addington and Croydon — one van, one run, which is what keeps the cost of a small account sensible.
• The driver knows the roads around Waddon — the same crew runs it each week, so nobody is reading a map on your loading bay.
• A missed window here is picked up on the next round rather than the next week, because of that distance.

At our own plant in Wembley, 15.2 miles from Waddon. One building, ours, every load.

• A missed window here is picked up on the next round rather than the next week.
• One process, one audit — traceability only works when there is one chain to trace.
• You can visit. It is an hour out of your day and it answers most of the questions on this page.
• One site means one standard — we own the plant, so a complaint has one address rather than two.

Either, and you can change later without changing supplier.

• On hire we hold and replace the stock, which takes linen off your balance sheet entirely.
• Wash-only keeps your linen yours, with damaged items flagged rather than quietly retired.
• Mixed is common — most properties end up somewhere between the two.
• Stock ageing is our cost, not yours — you stop budgeting for replacement stock, because replacement is the point of hire.

A linen audit, an agreed par level, and a collection day.

• No tender and no tie-in — thirty days notice, no exit fee.
• Par levels set per room type, worked out from your occupancy rather than a rule of thumb.
• The audit is free and you keep the numbers whether or not you use us.
• You do not have to be out of contract — if you are tied in, we plan the start date around it. The audit and the plan cost you nothing either way.

A standing slot, 7 days — a time, not a window.

• Same driver each week — familiar faces make short conversations, and short conversations keep the round on time.
• Planned around check-out, which keeps dirty linen out of your corridors.
• Changeable — if the time stops suiting you we move it.
• Recovery is same-day, not next-round — 15.2 miles is close enough that the fix is hours away.

Yes. Separate accounts for sites on the same round is a billing habit, not a requirement.

• One account manager across every Croydon site.
• One invoice, broken down per property so you can still see where it goes.
• Par stock tracked per site — without it, stock migrates to whichever site shouts loudest.
• Consolidated billing with a per-site breakdown — which is what stops one busy property quietly subsidising a quiet one.

No minimum. The van is in CR0 regardless — you are not the reason for the journey.

• Same turnaround regardless of size — a six-room guest house gets what a 200-room hotel gets.
• No small-volume premium, because you are not the reason the van is on the road.
• Seasonal properties welcome — no reconnection fee, no renegotiation each spring.
• Nothing to escape from — if it is not working, you say so and we collect our stock. A contract you cannot leave is a contract we would rather not have.

Settled at the audit, written onto the CR0 round sheet, and not revisited on the day.

• Loading bay, service lift or back entrance — recorded against the account so a relief driver has it too.
• Timed around Waddon because that is where the delay actually happens.
• Nine times in ten, a missed first collection is an access problem — not the laundry, not the van, the door.
• No delivery surcharge for the distance — the round already passes, so an extra stop costs us minutes rather than miles.
• Holiday cover does not reset the arrangement — the arrangement survives a change of driver, which is when most suppliers slip.