Commercial Linen In Wanborough Collected To Schedule

Yes — Wanborough sits on the GU3 round, 27.6 miles from our Wembley plant.

• Shared with Puttenham, Compton and Normandy — they sit on the same run, so an extra stop costs us minutes rather than miles — and that is what keeps a small account viable here.
• 7 days collections, in a window agreed when the account opens rather than assigned by a routing system on the morning.
• a 27.6-mile round trip is short enough that a missed collection is recovered on the next run, not the next week.

It depends entirely on the mark. Oil, wine and wax behave differently in a wash, and treating them the same is how cloths come back looking tired after a season.

• Items are sorted before washing, not after. Mixing table linen with kitchen cloths is the single fastest way to grey a white.
• Marked items are pulled at the check stage rather than sent back for you to find. Re-treatment first, replacement only if it fails.
• Wax is lifted before wash, cold and mechanically — a hot cycle is what makes candle wax permanent.

Same round, same invoice. Chef jackets, aprons, trousers, oven cloths and kitchen cloths are collected with the table linen — there is no second supplier and no second delivery day to remember.

• Whites come back on hangers, ready to hang up — which is the only state a chef jacket is useful in.
• Cloths are bagged by type — glass, oven, waiter — because sorting a mixed bag at 5pm is nobody's job.
• Sizes are held in stock, and a change of size is a phone call rather than a reorder.

One account manager, one invoice. Multi-site operators across Guildford are the norm rather than the exception, and the round does not change — only the drop list does.

• Each site keeps its own par level. Sites are sized individually, because an average across two very different rooms is wrong for both.
• Consolidated billing on one invoice, itemised by site — one number for finance, the detail for whoever asks.
• Adding a site later is a change to the drop list, not a new contract or a new supplier relationship.

Never during service. Your GU3 slot is fixed when the account opens, so it is a standing appointment rather than a window someone assigns you on the day.

• Access around Wanborough is planned into the route rather than discovered on the day. Loading restrictions and one-way systems are the reason most suppliers drift late here.
• Deliveries land before the doors open, so the team lays up with what arrived that morning rather than what was left in the cupboard.
• If a run is disrupted — a road closure, a breakdown — the plant is 27.6 miles away, so the recovery is a second trip that day, not a note on next week's schedule.

We size the account on your peak. Averaging a quiet Tuesday with a full Saturday produces a number that is wrong on both nights.

• We count a real week in Wanborough — covers midweek, covers at the weekend, and how many cloths a turn actually costs you rather than what the last supplier's sheet said.
• Reviewed after a full month once there is real data rather than a first guess — at no cost either way.
• Seasonal swing is expected — GU3 trade moves across the year, and the par level should move with it rather than being agreed once and forgotten.

Either, and mixed accounts are normal. Hire from us, or we launder stock you already own — the GU3 round collects both the same way and on the same docket.

• Owned stock stays yours. What you bought, you keep — including the items we would not have chosen.
• Hire covers replacement — wear, loss and staining are ours to carry rather than a line that appears on your invoice each quarter.
• Most Wanborough accounts run both: hired table linen where volume is high, owned chef whites where the branding matters.

No, and no tie-in either. A 24-cover room in Wanborough is a stop on an existing run, not a trip we have to justify.

• Cafés and bars sit alongside restaurants and are priced the same way: on usage, not on category.
• No tie-in and no volume threshold — a slow month does not move you onto a worse rate.
• Growing later is a par-level change, not a renegotiation — adding a second flat does not reopen the contract.
• No exit fee. If it is not working, you say so and we collect our stock.