Cafe Linen In West Ham On The Morning Round

Yes — West Ham sits on the E15 round, 7 days, 12.8 miles from our Wembley plant.

• Shared with Plaistow, Bromley By Bow and Stratford — the same vehicle covers them, which is why a counter here can be added without moving anyone else.
• The driver knows the streets around Plaistow, West Ham and Abbey Road — which matters more at seven in the morning than it does at eleven.
• A missed window here is picked up on the next round rather than the next week, because of that distance.

No. Kitchen cloths and table linen go on the same E15 collection and the same invoice.

• No second supplier and no second delivery day — one account covers both sides of the counter.
• Chef whites, oven cloths and table linen — all available on the same account, hire or wash-only.
• 52 restaurants around E15 are on this round too — we are not learning kitchen work on your account.

Before you open, because that is how the E15 round is ordered. Cafes open earlier than almost anything else we serve.

• The time is agreed when the account opens — it goes on the round sheet, not into a delivery window.
• Timed around Plaistow and the traffic that comes with it.
• If a drop is missed, a missed window here is picked up on the next round rather than the next week.

Coffee oil, milk protein and syrup are not the same soil as food-service linen. On a general cycle they build up and whites dull within weeks.

• Cafe cloths and aprons run on their own classification — the programme is chosen for them, not inherited.
• Milk protein needs the right temperature, not just a hotter one — overheating fixes the stain instead of lifting it.
• Grey whites are usually a wash problem, not an age problem — if stock is replaced every few months, the cycle is wrong.

No long-term tie-in and no exit fee.

• Terms flex with seasonal demand — rather than locking you into a winter volume you do not use in August.
• Nothing needs you to be out of your current contract first — the count and the quote commit you to nothing.
• Stock arrives before the old supplier is stood down — you are never between suppliers.

No minimum, on any line. A single-site independent cafe in West Ham is an ordinary account for us.

• Small sites go on the same E15 round — the journey is already happening; you are a stop on it.
• 46 cafes around E15 are already on it — so the round is built for counters, not bolted on to a hotel run.
• Volume changes are expected — a quiet January in West Ham and a busy July are the same account.

Both, and mixed accounts are normal. One collection covers whichever way each line is set up.

• Hire — we own the stock, replace it as it wears and keep the par count topped up.
• Wash-only — the same garments that left West Ham, tracked, never swapped into a pool.
• Plenty of cafes do both — hire what nobody sees, keep your own name on what the customer does.

Tell your account manager and a missed window here is picked up on the next round rather than the next week.

• If it happens twice, the par count is wrong — a second shortage is a counting error, and we correct it.
• Most West Ham cafes are not short of linen overall — they are short of it on two predictable days, which is a counting problem rather than a volume one.
• Seasonal swings are planned in — rather than handled as emergencies.