Cafe Linen In Custom House On The Morning Round

Yes — Custom House sits on the E16 round, 7 days, 13.8 miles from our Wembley plant.

• Shared with Silvertown, Canning Town and Plaistow — adding you changes the schedule, not the route.
• The driver knows the streets around Canning Town, Royal Victoria and Custom House — the same crew runs it weekly, so nobody is reading a map on your doorstep.
• A missed window here is picked up on the next round rather than the next week, because of that distance.

Because cafe soil is chemically different from kitchen soil. On a general cycle they build up and whites dull within weeks.

• Cafe cloths and aprons run on their own classification — not as the tail end of a kitchen load.
• Milk protein needs the right temperature, not just a hotter one — overheating fixes the stain instead of lifting it.
• Grey whites are usually a wash problem, not an age problem — replacement rate is the clearest signal the classification is off.

No long-term tie-in and no exit fee.

• Terms flex with seasonal demand — you are not held to a peak figure through a quiet quarter.
• Nothing needs you to be out of your current contract first — the count and the quote commit you to nothing.
• Stock arrives before the old supplier is stood down — you are never between suppliers.

No minimum, on any line. A single-site independent cafe in Custom House is an ordinary account for us.

• Small sites go on the same E16 round — the journey is already happening; you are a stop on it.
• 50 cafes around E16 are already on it — the vehicle is sized for this kind of work rather than adapted to it.
• Volume changes are expected — a quiet January in Custom House and a busy July are the same account.

Both, and mixed accounts are normal. Plenty of Custom House accounts run half and half.

• Hire — the count is maintained for you, including the items that wear out first.
• Wash-only — your own branded aprons come back to you, the same items, not pooled.
• Plenty of cafes do both — branding matters on the apron, rarely on the tea towel behind the counter.

Tell your account manager and a missed window here is picked up on the next round rather than the next week.

• If it happens twice, the par count is wrong — and resetting it is our job, not a favour.
• Most Custom House cafes are not short of linen overall — the shortage has a shape, and the shape is Saturday.
• Seasonal swings are planned in — rather than handled as emergencies.

No. Kitchen cloths and table linen go on the same E16 collection and the same invoice.

• No second supplier and no second delivery day — the round does not change when the kitchen opens.
• Chef whites, oven cloths and table linen — added as lines, not as a new agreement.
• 47 restaurants around E16 are on this round too — so the food side is not an afterthought here.

Yes — the E16 round is sequenced by opening time. Cafes open earlier than almost anything else we serve.

• The time is agreed when the account opens — and a relief driver inherits it with the route.
• Timed around Canning Town because that is where the delay actually happens.
• If a drop is missed, a missed window here is picked up on the next round rather than the next week.