Hotel Linen In White City Collected Daily

Yes — White City sits on the W12 round, 4.3 miles from our Wembley plant.

• Shared with Shepherds Bush, Notting Hill and North Kensington — one van, one run, which is what keeps the cost of a small account sensible.
• The driver knows the roads around Shepherd's Bush Market, White City and Wood Lane — route knowledge is most of what separates a kept window from a missed one.
• A missed morning window here is recoverable the same day, because of that distance.

No minimum. Minimums exist to cover a dedicated trip. This is not one.

• Same turnaround regardless of size — the process does not know how many rooms you have.
• No small-volume premium, which is the part most suppliers will not put in writing.
• Seasonal properties welcome — no reconnection fee, no renegotiation each spring.
• You can stop — if it is not working, you say so and we collect our stock. A contract you cannot leave is a contract we would rather not have.

Worked out with your team in advance — we would rather ask twice than guess once.

• Loading bay, service lift or back entrance — chosen with housekeeping rather than assumed from the front elevation.
• Timed around Shepherd's Bush Market because that is where the delay actually happens.
• This is where new suppliers come unstuck — a supplier who has not walked the building finds out on your floor, not theirs.
• The mileage is not billed back to you — you are joining an existing journey rather than paying for a new one, which is why a small White City account is still worth having.
• Holiday cover does not reset the arrangement — the arrangement survives a change of driver, which is when most suppliers slip.

At our own plant in Wembley, 4.3 miles from White City. Nothing is subcontracted to a third site.

• A missed morning window here is recoverable the same day.
• One process, one audit — traceability only works when there is one chain to trace.
• You can visit. It is an hour out of your day and it answers most of the questions on this page.
• Nothing is passed to a third party — we own the plant, so a complaint has one address rather than two.

Both are available, and moving between them does not mean a new account.

• On hire we hold and replace the stock, which takes linen off your balance sheet entirely.
• Wash-only keeps your linen yours, with damaged items flagged rather than quietly retired.
• Mixed is common — most properties end up somewhere between the two.
• Stock ageing is our cost, not yours — the par level does not quietly drop over a season while nobody is counting.

A linen audit, an agreed par level, and a collection day.

• No tender and no tie-in — a contract only protects a supplier who expects the service to slip.
• Par levels set per room type, and revisited once we have seen a full month of real usage.
• The audit is free and you keep the numbers whether or not you use us.
• Your notice period is our problem, not yours — if you are tied in, we plan the start date around it. The audit and the plan cost you nothing either way.

A standing slot, 7 days — the same time each week, which is the point.

• Same driver each week — familiar faces make short conversations, and short conversations keep the round on time.
• Planned around check-out, not against it — the van should not be waiting on your team.
• Changeable — tell the account manager and it changes that week.
• If we miss it, we come back — the plant is 4.3 miles away, so a disrupted run is a second trip rather than a note on next week's schedule.

Yes — most of our multi-site work is in Hammersmith and Fulham, and it is where the savings actually are.

• One account manager across every Hammersmith and Fulham site.
• One invoice, with per-site lines, so finance and operations can both use it.
• Par stock tracked per site — without it, stock migrates to whichever site shouts loudest.
• Finance sees one number, each site sees its own — which is what stops one busy property quietly subsidising a quiet one.