Commercial Linen In Wonersh Collected To Schedule

Yes — Wonersh sits on the GU5 round, 27.8 miles from our Wembley plant. and 3 pubs and bars are on the same run.

• Shared with Bramley, Chilworth and Shalford — one vehicle covers them, which is why we can add a kitchen here without adding a journey, and why the price does not carry a delivery surcharge.
• 7 days collections, in a window agreed when the account opens rather than assigned by a routing system on the morning.
• a 27.8-mile round trip keeps the recovery window short — the plant is close enough to come back.

It depends entirely on the mark. Oil, wine and wax behave differently in a wash, and treating them the same is how cloths come back looking tired after a season.

• Items are sorted before washing, not after. A tablecloth and an oven cloth never share a load — that is how cloths come back grey.
• Marked items are pulled at the check stage and re-treated before they go back out. Most recover; the ones that do not are replaced from stock rather than returned to you to notice.
• Wax is lifted before wash, not melted through the fabric by a hot cycle, which is what sets it permanently.

Front of house and back of house, one collection. Whites and cloths travel with the tablecloths, on one docket and one bill.

• Whites come back on hangers, ready to hang up — which is the only state a chef jacket is useful in.
• Cloths are bagged by type — glass, oven, waiter — because sorting a mixed bag at 5pm is nobody's job.
• Sizes are held in stock, so a new starter on Monday is not waiting until the following week for a jacket that fits.

Yes, and it usually costs less. Sites on the same Waverley rounds share the journey, which is the whole reason a group rate exists.

• Each site keeps its own par level. A 30-cover bistro and a 200-cover brasserie should not carry the same stock, and averaging them is how one site runs short every weekend.
• Consolidated billing that shows the total and the split, so nobody has to reconcile it by hand.
• Adding a site later is a change to the drop list, not a new contract or a new supplier relationship.

Before the doors, not during them. The GU5 round is planned around service times, which is the difference between a supplier who works here and one who merely delivers here.

• Deliveries land before the doors open, so setup starts with a full cupboard instead of a count of what survived last night.
• If a run is disrupted — a road closure, a breakdown — we come back the same day. At 27.8 miles that is a decision, not a logistics exercise.

We size the account on your peak. Averaging a quiet Tuesday with a full Saturday produces a number that is wrong on both nights.

• We count a real week in Wonersh — because the figure that matters is what you actually get through, not what you ordered.
• Reviewed after a full month and changed if the first number was wrong. It often is, in both directions.
• Seasonal swing is expected — GU5 trade moves across the year, and the par level should move with it rather than being agreed once and forgotten.

Whichever suits the item. We hire and we wash-only, and the GU5 round does not care which is in the bag.

• Owned stock stays yours. We do not buy it off you at a discount to simplify the paperwork.
• Hire covers replacement — wear, loss and staining are ours to carry rather than a line that appears on your invoice each quarter.
• Most Wonersh accounts run both: hired table linen where volume is high, owned chef whites where the branding matters.

Nothing is too small if you are on the round. Wonersh already is, so the question is what you use, not how much.

• Cafés and bars sit alongside restaurants and are priced the same way: on usage, not on category.
• No tie-in and no volume threshold to keep the price you were quoted — the rate does not change if you have a quiet January.
• Growing later is a par-level change, not a renegotiation — adding a second flat does not reopen the contract.
• No exit fee. If it is not working, you say so and we collect our stock.