Restaurant Linen In Broad Street Collected On Round

200 restaurants in Broad Street sit inside the area we already collect from, 9.2 miles from our Wembley plant. Alongside them, 118 cafés and 63 pubs and bars are on the same run.

• Shared with Cornhill, Bishopsgate and Langbourn — they sit on the same run, so an extra stop costs us minutes rather than miles — and that is what keeps a small account viable here.
• 7 days collections, on a fixed day and time that does not drift week to week.
• a 9.2-mile round trip keeps the recovery window short — the plant is close enough to come back.

Kitchen soil is treated as kitchen soil. Grease, red wine, oil and candle wax each need a different combination of temperature, dwell time and chemistry, and no single programme gets all four out.

• Items are sorted before washing, not after. A tablecloth and an oven cloth never share a load — that is how cloths come back grey.
• Marked items are pulled at the check stage so the decision about whether a cloth is still good enough is ours, not yours at 6pm.
• Wax is lifted before wash, because heat drives it into the weave and fixes it there for good.

Same round, same invoice. Chef jackets, aprons, trousers, oven cloths and kitchen cloths are collected with the table linen — there is no second supplier and no second delivery day to remember.

• Whites come back on hangers, not folded into a bag for someone to iron again before service.
• Cloths are bagged by type — glass, oven, waiter — because sorting a mixed bag at 5pm is nobody's job.
• Sizes are held in stock, so a new starter on Monday is not waiting until the following week for a jacket that fits.

One contact for all of them. Running several City of London sites through one account is the common case here, not a special arrangement.

• Each site keeps its own par level. The busy site gets the depth it needs without the quiet one paying for stock it never uses.
• Consolidated billing on one invoice, itemised by site — one number for finance, the detail for whoever asks.
• Adding a site later is a change to the drop list, not a new contract or a new supplier relationship.

Before the doors, not during them. The EC2N round is planned around service times, which is the difference between a supplier who works here and one who merely delivers here.

• Access around Mansion House is planned into the route rather than discovered on the day. Loading restrictions and one-way systems are the reason most suppliers drift late here.
• Deliveries land before the doors open, so the team lays up with what arrived that morning rather than what was left in the cupboard.
• If a run is disrupted — a road closure, a breakdown — the plant is 9.2 miles away, so the recovery is a second trip that day, not a note on next week's schedule.

The weekend sets the level. Stock that only just covers midweek runs out exactly when the room is full and nobody has time to notice.

• We count a real week in Broad Street — not an estimate, and not the number inherited from whoever quoted before us.
• Reviewed after a full month and changed if the first number was wrong. It often is, in both directions.
• Seasonal swing is expected — EC2N trade moves across the year, and the par level should move with it rather than being agreed once and forgotten.

Either, and mixed accounts are normal. Hire from us, or we launder stock you already own — the EC2N round collects both the same way and on the same docket.

• Owned stock stays yours. Nothing is bought back or written off to make a contract look tidier, and you keep every item you already paid for.
• Hire covers replacement — wear, loss and staining are ours to carry rather than a line that appears on your invoice each quarter.
• Most Broad Street accounts run both: hired table linen where volume is high, owned chef whites where the branding matters.

No, and no tie-in either. A 24-cover room in Broad Street is a stop on an existing run, not a trip we have to justify.

• Cafés and bars sit alongside restaurants and are priced the same way: on usage, not on category.
• No tie-in and no volume threshold — a slow month does not move you onto a worse rate.
• Growing later is a par-level change, not a renegotiation — adding a second flat does not reopen the contract.
• No exit fee. If it is not working, you say so and we collect our stock.