Cafe Linen In Chatham Collected To Schedule

Yes — Chatham sits on the ME4 round, 7 days, 36.9 miles from our Wembley plant.

• Shared with Rochester, Medway and Gillingham — the same vehicle covers them, which is why a counter here can be added without moving anyone else.
• The driver knows the streets around Chatham and Rochester — which matters more at seven in the morning than it does at eleven.
• Collections here run to scheduled days, agreed when the account opens, because Chatham is only 36.9 miles out.

Tell your account manager and collections here run to scheduled days, agreed when the account opens.

• If it happens twice, the par count is wrong — a second shortage is a counting error, and we correct it.
• Most Chatham cafes are not short of linen overall — they are short of it on two predictable days, which is a counting problem rather than a volume one.
• Seasonal swings are planned in — we set them ahead rather than react.

No. Kitchen cloths and table linen go on the same ME4 collection and the same invoice.

• No second supplier and no second delivery day — because the menu grew.
• Chef whites, oven cloths and table linen — priced per item on the account you already have.
• 56 restaurants around ME4 are on this round too — the kitchen classification already runs on it weekly.

That is the point of putting Chatham on the ME4 round rather than a separate trip. Cafes open earlier than almost anything else we serve.

• The time is agreed when the account opens — it goes on the round sheet, not into a delivery window.
• Timed around Chatham and the traffic that comes with it.
• If a drop is missed, collections here run to scheduled days, agreed when the account opens.

Coffee oil, milk protein and syrup are not the same soil as food-service linen. On a general cycle they build up and whites dull within weeks.

• Cafe cloths and aprons run on their own classification — rather than whatever the machine was doing before.
• Milk protein needs the right temperature, not just a hotter one — past a point, heat bonds the protein to the cloth.
• Grey whites are usually a wash problem, not an age problem — replacement rate is the clearest signal the classification is off.

No long-term tie-in and no exit fee.

• Terms flex with seasonal demand — Chatham in February and Chatham in July are different businesses, and the account should say so.
• Nothing needs you to be out of your current contract first — we will count your week while you are still under someone else.
• Stock arrives before the old supplier is stood down — the two overlap by design.

No minimum, on any line. Most of what we collect in ME4 is exactly that size.

• Small sites go on the same ME4 round — which is why size barely moves the per-item price.
• 54 cafes around ME4 are already on it — which is why the timings suit opening rather than check-out.
• Volume changes are expected — we adjust rather than hold you to a winter figure.

Both, and mixed accounts are normal. Plenty of Chatham accounts run half and half.

• Hire — stock, replacement and par management are ours; you never reorder.
• Wash-only — item for item, never substituted.
• Plenty of cafes do both — branding matters on the apron, rarely on the tea towel behind the counter.