Kitchen Linen In Chatham Collected To Schedule

Yes — Chatham sits on the ME4 round, 7 days, 36.9 miles from our Wembley plant.

• Shared with Rochester, Medway and Gillingham — the same vehicle covers them, so a brigade here can be added without moving anyone else.
• The driver knows the service entrances around Chatham and Rochester — route knowledge is most of what separates a kept window from a missed one.
• Collections here run to scheduled days, agreed when the account opens, because Chatham is only 36.9 miles out.
• 179 kitchens around ME4 are already on this round — which is why the timings suit prep and service rather than check-out.

It is quoted, not tariffed. The number depends on sections and turnover, not on floor area.

• We count a real week in Chatham before quoting — including the summer weeks, which is where most estimates fall over.
• No minimum order — a two-section Chatham kitchen is priced per item, same as a brigade of thirty.
• The count includes your busy season — which is where most estimates fall over; a figure taken in February will not survive August.
• The count and the quote cost nothing — we will count your week while you are still under someone else.

Yes. Contract catering, schools and care homes are all on the rounds.

• 19 school kitchens around ME4 are already on the round — so term-time volume changes are planned rather than improvised.
• 14 care home kitchens nearby — with the same named-garment handling.
• Colour-coded cloths and named whites — which is what an inspection actually looks for.
• Contract caterers running several sites — get one account manager and staggered collection days across the group.

In person, section by section — not off a headcount.

• Every section is sized at setup — not estimated from a headcount.
• A new commis goes on the account the same week — brigades in Chatham change constantly, and the account is built for that.
• Garments are named — the rail is ready and nobody is hunting for their size.
• Par counts are re-set after the first month — once we have seen a real Chatham month rather than a first guess.

Yes — the ME4 round is sequenced around service patterns.

• The time is agreed when the account opens — against your service pattern, not ours.
• Timed around Chatham and the traffic that comes with it.
• If a drop is missed, collections here run to scheduled days, agreed when the account opens.
• A relief driver inherits the window with the route — so cover weeks do not become the weeks it goes wrong.

No long-term tie-in and no exit fee.

• Terms flex with seasonal demand — you are not held to a peak figure through a quiet quarter.
• Nothing needs you to be out of your current contract first — there is no cost to finding out.
• Stock arrives before the old supplier is stood down — the two overlap by design.
• If it is not working, say so — most problems are a wrong par count or a wrong delivery window, and both are fixable without changing supplier.

Both, and mixed accounts are normal. Plenty of Chatham kitchens run half and half.

• Hire — we own the garments, replace them on wear and manage sizing as the brigade changes.
• Wash-only — your own embroidered jackets come back to you, the same garments, named, not pooled.
• Plenty of kitchens do both — the embroidery matters on the jacket, rarely on the oven cloth.
• You can move a line between the two later — it is a change to the sheet, not a new agreement.

Separately, and at its own temperature.

• Grease, protein and scorch need their own wash — and their own temperature.
• Whites never run through the cycle the table linen was on — that transfer is what dulls a brigade's whites inside a month.
• Colour-coded cloths stay in their own classification — from collection to the rail, so the coding still means something when it comes back.
• Every load is temperature logged — so there is a record behind the classification rather than an assurance.