Cafe Linen In Coleman Street On The Morning Round

Yes — Coleman Street sits on the EC2R round, 7 days, 9.0 miles from our Wembley plant.

• Shared with Bassishaw, Cheap and Cripplegate — one van, one run, which is what keeps a single-site account sensible to price.
• The driver knows the streets around Mansion House, Old Street and Bank — which matters more at seven in the morning than it does at eleven.
• A missed window here is picked up on the next round rather than the next week, which is what 9.0 miles buys you.

No. Kitchen cloths and table linen go on the same EC2R collection and the same invoice.

• No second supplier and no second delivery day — because the menu grew.
• Chef whites, oven cloths and table linen — all available on the same account, hire or wash-only.
• 188 restaurants around EC2R are on this round too — we are not learning kitchen work on your account.

Yes — the EC2R round is sequenced by opening time. Cafes open earlier than almost anything else we serve.

• The time is agreed when the account opens — not left to whenever the van happens to reach Coleman Street.
• Timed around Mansion House because that is where the delay actually happens.
• If a drop is missed, a missed window here is picked up on the next round rather than the next week.

Coffee oil, milk protein and syrup are not the same soil as food-service linen. Run on the wrong programme they accumulate rather than lift.

• Cafe cloths and aprons run on their own classification — the programme is chosen for them, not inherited.
• Milk protein needs the right temperature, not just a hotter one — past a point, heat bonds the protein to the cloth.
• Grey whites are usually a wash problem, not an age problem — if stock is replaced every few months, the cycle is wrong.

No long-term tie-in and no exit fee.

• Terms flex with seasonal demand — Coleman Street in February and Coleman Street in July are different businesses, and the account should say so.
• Nothing needs you to be out of your current contract first — the count and the quote commit you to nothing.
• Stock arrives before the old supplier is stood down — so there is never a morning in Coleman Street with nothing clean.

No minimum, on any line. A one-site independent is the normal shape of a cafe account.

• Small sites go on the same EC2R round — the journey is already happening; you are a stop on it.
• 118 cafes around EC2R are already on it — which is why the timings suit opening rather than check-out.
• Volume changes are expected — we adjust rather than hold you to a winter figure.

Both, and mixed accounts are normal. The two sit on one invoice and one round.

• Hire — we own the stock, replace it as it wears and keep the par count topped up.
• Wash-only — item for item, never substituted.
• Plenty of cafes do both — branding matters on the apron, rarely on the tea towel behind the counter.

Tell your account manager and a missed window here is picked up on the next round rather than the next week.

• If it happens twice, the par count is wrong — we reset it against what you actually used, not what was estimated at setup.
• Most Coleman Street cafes are not short of linen overall — the weekly total is fine; the weekend distribution is not.
• Seasonal swings are planned in — rather than handled as emergencies.