Cafe Linen In Copse Hill On The Morning Round

Yes — Copse Hill sits on the SW20 round, 7 days, 10.3 miles from our Wembley plant.

• Shared with Cottenham Park, Raynes Park and Bushy Mead — the same vehicle covers them, which is why a counter here can be added without moving anyone else.
• The driver knows the streets around Wimbledon Chase and Raynes Park — the same crew runs it weekly, so nobody is reading a map on your doorstep.
• A missed window here is picked up on the next round rather than the next week, because Copse Hill is only 10.3 miles out.

Tell your account manager and a missed window here is picked up on the next round rather than the next week.

• If it happens twice, the par count is wrong — we reset it against what you actually used, not what was estimated at setup.
• Most Copse Hill cafes are not short of linen overall — they are short of it on two predictable days, which is a counting problem rather than a volume one.
• Seasonal swings are planned in — rather than handled as emergencies.

No. Kitchen cloths and table linen go on the same SW20 collection and the same invoice.

• No second supplier and no second delivery day — because the menu grew.
• Chef whites, oven cloths and table linen — added as lines, not as a new agreement.
• 16 restaurants around SW20 are on this round too — the kitchen classification already runs on it weekly.

Yes — the SW20 round is sequenced by opening time. Cafes open earlier than almost anything else we serve.

• The time is agreed when the account opens — not left to whenever the van happens to reach Copse Hill.
• Timed around Wimbledon Chase so the van is not arriving into the worst of it.
• If a drop is missed, a missed window here is picked up on the next round rather than the next week.

It is the wash, not the cloth. On a general cycle they build up and whites dull within weeks.

• Cafe cloths and aprons run on their own classification — rather than whatever the machine was doing before.
• Milk protein needs the right temperature, not just a hotter one — past a point, heat bonds the protein to the cloth.
• Grey whites are usually a wash problem, not an age problem — a Copse Hill cafe buying aprons three times a year is paying for a bad cycle, not for wear.

No long-term tie-in and no exit fee.

• Terms flex with seasonal demand — you are not held to a peak figure through a quiet quarter.
• Nothing needs you to be out of your current contract first — there is no cost to finding out what it would look like.
• Stock arrives before the old supplier is stood down — the two overlap by design.

No minimum, on any line. A one-site independent is the normal shape of a cafe account.

• Small sites go on the same SW20 round — which is why size barely moves the per-item price.
• 12 cafes around SW20 are already on it — which is why the timings suit opening rather than check-out.
• Volume changes are expected — a quiet January in Copse Hill and a busy July are the same account.

Both, and mixed accounts are normal. Plenty of Copse Hill accounts run half and half.

• Hire — we own the stock, replace it as it wears and keep the par count topped up.
• Wash-only — your own branded aprons come back to you, the same items, not pooled.
• Plenty of cafes do both — branding matters on the apron, rarely on the tea towel behind the counter.