Hotel Linen In Cranbrook Collected On Round

Yes — Cranbrook sits on the IG1 round, 15.2 miles from our Wembley plant.

• Shared with Barkingside, Little Ilford and Gants Hill — the same vehicle covers them, which is why we can add a property here without moving anyone else's slot.
• The driver knows the roads around Ilford and Gants Hill — which sounds trivial until a supplier who does not misses a morning.
• A missed window here is picked up on the next round rather than the next week, because of that distance.

Yes — most of our multi-site work is in Redbridge, and it is where the savings actually are.

• One account manager across every Redbridge site.
• One invoice, consolidated but itemised — one payment, full visibility.
• Par stock tracked per site — without it, stock migrates to whichever site shouts loudest.
• Consolidated billing with a per-site breakdown — so nobody reconciles it by hand at the end of the month.

No minimum. The round is already passing, which is the whole reason we can say that.

• Same turnaround regardless of size — small accounts are not queued behind large ones.
• No small-volume premium, which is the part most suppliers will not put in writing.
• Seasonal properties welcome — no reconnection fee, no renegotiation each spring.
• No exit fee either — the arrangement holds because it works, not because it is signed.

Agreed before the first collection, not on the morning.

• Loading bay, service lift or back entrance — recorded against the account so a relief driver has it too.
• Timed around Ilford so the van is not arriving into the worst of it.
• Nine times in ten, a missed first collection is an access problem — and it is entirely avoidable with one site visit.
• Distance does not appear on the invoice — a shared run is what makes 15.2 miles affordable for a property of any size.
• It is recorded against the account, not a person — access details live on the round sheet, so a stand-in is not knocking on the front door.

At our own plant in Wembley, 15.2 miles from Cranbrook. One building, ours, every load.

• A missed window here is picked up on the next round rather than the next week.
• One process, one audit — a certificate covering a site you do not control is a certificate covering nothing.
• You can visit. It is an hour out of your day and it answers most of the questions on this page.
• The chain is short on purpose — we own the plant, so a complaint has one address rather than two.

Whichever suits the property — and it can change as the property does.

• On hire we hold and replace the stock, including the spares you would otherwise be storing.
• Wash-only keeps your linen yours, useful where the stock is branded or a particular weave.
• Mixed is common — most properties end up somewhere between the two.
• Hire covers replacement — greying, fraying and losses are carried by us rather than appearing on your invoice each quarter, which is usually the larger number over a year.

A linen audit, an agreed par level, and a collection day.

• No tender and no tie-in — you stay because it works, or you leave in a month.
• Par levels set per room type, and revisited once we have seen a full month of real usage.
• The audit is free and you keep the numbers whether or not you use us.
• Your notice period is our problem, not yours — we work to your notice, not against it.

A standing slot, 7 days — the same time each week, which is the point.

• Same driver each week — so housekeeping hands over to someone who knows the property.
• Planned around check-out, which keeps dirty linen out of your corridors.
• Changeable — tell the account manager and it changes that week.
• If we miss it, we come back — A missed window here is picked up on the next round rather than the next week.