Cafe Linen In Cranbrook On The Morning Round

Yes — Cranbrook sits on the IG1 round, 7 days, 15.2 miles from our Wembley plant.

• Shared with Barkingside, Little Ilford and Gants Hill — one van, one run, which is what keeps a single-site account sensible to price.
• The driver knows the streets around Ilford and Gants Hill — the same crew runs it weekly, so nobody is reading a map on your doorstep.
• A missed window here is picked up on the next round rather than the next week, because Cranbrook is only 15.2 miles out.

Coffee oil, milk protein and syrup are not the same soil as food-service linen. Run on the wrong programme they accumulate rather than lift.

• Cafe cloths and aprons run on their own classification — not as the tail end of a kitchen load.
• Milk protein needs the right temperature, not just a hotter one — too hot sets it into the fibre.
• Grey whites are usually a wash problem, not an age problem — if stock is replaced every few months, the cycle is wrong.

No long-term tie-in and no exit fee.

• Terms flex with seasonal demand — Cranbrook in February and Cranbrook in July are different businesses, and the account should say so.
• Nothing needs you to be out of your current contract first — the count and the quote commit you to nothing.
• Stock arrives before the old supplier is stood down — so there is never a morning in Cranbrook with nothing clean.

No minimum, on any line. Most of what we collect in IG1 is exactly that size.

• Small sites go on the same IG1 round — which is why size barely moves the per-item price.
• 26 cafes around IG1 are already on it — the vehicle is sized for this kind of work rather than adapted to it.
• Volume changes are expected — the account flexes rather than holding you to a floor.

Both, and mixed accounts are normal. Plenty of Cranbrook accounts run half and half.

• Hire — we own the stock, replace it as it wears and keep the par count topped up.
• Wash-only — the same garments that left Cranbrook, tracked, never swapped into a pool.
• Plenty of cafes do both — hire what nobody sees, keep your own name on what the customer does.

Tell your account manager and a missed window here is picked up on the next round rather than the next week.

• If it happens twice, the par count is wrong — we reset it against what you actually used, not what was estimated at setup.
• Most Cranbrook cafes are not short of linen overall — the shortage has a shape, and the shape is Saturday.
• Seasonal swings are planned in — rather than handled as emergencies.

No. Kitchen cloths and table linen go on the same IG1 collection and the same invoice.

• No second supplier and no second delivery day — one account covers both sides of the counter.
• Chef whites, oven cloths and table linen — priced per item on the account you already have.
• 50 restaurants around IG1 are on this round too — so the food side is not an afterthought here.

Before you open, because that is how the IG1 round is ordered. Cafes open earlier than almost anything else we serve.

• The time is agreed when the account opens — it goes on the round sheet, not into a delivery window.
• Timed around Ilford so the van is not arriving into the worst of it.
• If a drop is missed, a missed window here is picked up on the next round rather than the next week.