Gym & Spa Towels In Dunsfold Collected To Schedule

Yes — Dunsfold sits on the GU6 round, 7 days, 32.4 miles from our Wembley plant.

• Shared with Alfold, Cranleigh and Hascombe — one van, one run, which is what keeps a single studio sensible to price.
• Collections here run to scheduled days, agreed when the account opens, because Dunsfold is only 32.4 miles out.
• Multi-site operators run on staggered days, so no club is left short while another is being collected from.

It is oil left in the fibre, not the towel being old. A towel can pass inspection dry and fail it in use, because oil only announces itself once the towel warms up.

• Gym towelling runs on its own classification — Dunsfold towels are classified for the soil they actually carry.
• Oil needs a different temperature from sweat — one general cycle addresses neither properly.
• Towels that stop absorbing are usually over-softened, not worn out — and the fix costs nothing but a change of classification.
• Every load is temperature logged — and the log sits against your account, not a general plant figure.

Towels walk. The question is whether the account expects it.

• Expected loss is built into the par count at setup — so the rack does not empty because the maths assumed nothing walked.
• You get the actual numbers each cycle — in and out, per collection, so the figure is checkable.
• A sudden jump in loss is worth knowing about — a step change in shrinkage is information, not an invoice line.
• On hire, fair wear is our cost — you pay for the service, not for towels reaching the end of their life.

Priced on your peak and your member numbers, not off a rate card. The number follows turnover, not floor area.

• We count a real week in Dunsfold before quoting — including the evening peak, which is where every estimate falls over.
• The count includes January — a Dunsfold club quoted off an August week runs short in the month that matters.
• No minimum order — size barely moves the per-item price.
• The count and the quote cost nothing — including while you are still under contract elsewhere.

By counting against your peak rather than your daily average. Every other hour looks fine on any count, which is why averages keep passing and racks keep emptying.

• We count on site at the time it matters — not from a figure on your last invoice.
• A Monday evening and a Sunday morning are different businesses — and a single number that averages them fails on the busier one.
• January is planned in — new-year membership is the most predictable spike in the trade and should never be handled as an emergency.
• If you run short twice, the count is wrong — a second shortage is a counting error, not bad luck.

Both, and mixed accounts are normal. One collection covers whichever way each line is set up.

• Hire — the rack is maintained for you, including the towels that fail first.
• Wash-only — item for item, never substituted.
• Most clubs split it — the logo matters on a robe, rarely on a sweat towel.
• You can move a line between the two later — clubs often start on hire and move the spa side across once branding is settled.

Yes, and they are genuinely different jobs on the same account. A gym floor wants volume and absorbency; a spa wants handle and appearance.

• Robes are laundered to keep their handle — which is a different process from turning round sweat towels at volume.
• Bath mats run on a heavier classification — than towelling, and mixing the two shortens the life of both.
• One collection, one invoice — the split is in the classification, not in the account.
• Hotel spas are a normal account — with one account manager across both.

No long-term tie-in and no exit fee. We would rather keep you on the service than on the paperwork.

• Terms flex with seasonal demand — you are not held to a peak figure through a quiet quarter.
• Nothing needs you to be out of your current contract first — we will count your peak while you are still under someone else.
• Stock arrives before the old supplier is stood down — the two overlap by design.
• If it is not working, say so — the fix is usually a number on the sheet rather than a new contract.