Commercial Linen In Fingest Collected To Schedule

Yes — Fingest sits on the RG9 round, 7 days, 25.5 miles from our Wembley plant.

• Shared with Turville, Lane End and Hambleden — adding you changes the schedule, not the route.
• Collections here run to scheduled days, agreed when the account opens, because Fingest is only 25.5 miles out.

Tell your account manager and collections here run to scheduled days, agreed when the account opens.

• If it happens twice, the par count is wrong — a second shortage is a counting error, and we correct it.
• Most Fingest cafes are not short of linen overall — they are short of it on two predictable days, which is a counting problem rather than a volume one.
• Seasonal swings are planned in — Fingest in December is not Fingest in February, and the par count should know that.

No. Kitchen cloths and table linen go on the same RG9 collection and the same invoice.

• No second supplier and no second delivery day — one account covers both sides of the counter.
• Chef whites, oven cloths and table linen — priced per item on the account you already have.
• If the kitchen is the bigger half — the restaurant page explains pricing by covers rather than by counter.

Before you open, because that is how the RG9 round is ordered. Cafes open earlier than almost anything else we serve.

• The time is agreed when the account opens — it goes on the round sheet, not into a delivery window.
• A mid-morning drop missed the shift it was for. We schedule against your opening time, not ours.
• If a drop is missed, collections here run to scheduled days, agreed when the account opens.

Coffee oil, milk protein and syrup are not the same soil as food-service linen. Run on the wrong programme they accumulate rather than lift.

• Cafe cloths and aprons run on their own classification — rather than whatever the machine was doing before.
• Milk protein needs the right temperature, not just a hotter one — past a point, heat bonds the protein to the cloth.
• Grey whites are usually a wash problem, not an age problem — a Fingest cafe buying aprons three times a year is paying for a bad cycle, not for wear.

No long-term tie-in and no exit fee.

• Terms flex with seasonal demand — Fingest in February and Fingest in July are different businesses, and the account should say so.
• Nothing needs you to be out of your current contract first — there is no cost to finding out what it would look like.
• Stock arrives before the old supplier is stood down — the two overlap by design.

No minimum, on any line. A single-site independent cafe in Fingest is an ordinary account for us.

• Small sites go on the same RG9 round — which is why size barely moves the per-item price.
• A dozen aprons and a bundle of tea towels is a real account — not something we surcharge.
• Volume changes are expected — we adjust rather than hold you to a winter figure.

Both, and mixed accounts are normal. Plenty of Fingest accounts run half and half.

• Hire — the count is maintained for you, including the items that wear out first.
• Wash-only — your own branded aprons come back to you, the same items, not pooled.
• Plenty of cafes do both — branding matters on the apron, rarely on the tea towel behind the counter.