Commercial Linen In Hadlow Collected To Schedule

Yes — Hadlow sits on the TN11 round, 7 days, 35.5 miles from our Wembley plant.

• Shared with Tonbridge, Paddock Wood and Hildenborough — one van, one run, which is what keeps a single-site account sensible to price.
• Collections here run to scheduled days, agreed when the account opens, because of that distance.

No minimum, on any line. Most of what we collect in TN11 is exactly that size.

• Small sites go on the same TN11 round — so you are not paying for a dedicated trip into Hadlow.
• 2 cafes around TN11 are already on it — so the round is built for counters, not bolted on to a hotel run.
• Volume changes are expected — the account flexes rather than holding you to a floor.

Both, and mixed accounts are normal. Plenty of Hadlow accounts run half and half.

• Hire — stock, replacement and par management are ours; you never reorder.
• Wash-only — your own branded aprons come back to you, the same items, not pooled.
• Plenty of cafes do both — hire what nobody sees, keep your own name on what the customer does.

Tell your account manager and collections here run to scheduled days, agreed when the account opens.

• If it happens twice, the par count is wrong — we reset it against what you actually used, not what was estimated at setup.
• Most Hadlow cafes are not short of linen overall — the shortage has a shape, and the shape is Saturday.
• Seasonal swings are planned in — rather than handled as emergencies.

No. Kitchen cloths and table linen go on the same TN11 collection and the same invoice.

• No second supplier and no second delivery day — the round does not change when the kitchen opens.
• Chef whites, oven cloths and table linen — priced per item on the account you already have.
• 2 restaurants around TN11 are on this round too — the kitchen classification already runs on it weekly.

That is the point of putting Hadlow on the TN11 round rather than a separate trip. Cafes open earlier than almost anything else we serve.

• The time is agreed when the account opens — and a relief driver inherits it with the route.
• A mid-morning drop missed the shift it was for. We schedule against your opening time, not ours.
• If a drop is missed, collections here run to scheduled days, agreed when the account opens.

It is the wash, not the cloth. Run on the wrong programme they accumulate rather than lift.

• Cafe cloths and aprons run on their own classification — the programme is chosen for them, not inherited.
• Milk protein needs the right temperature, not just a hotter one — too hot sets it into the fibre.
• Grey whites are usually a wash problem, not an age problem — a Hadlow cafe buying aprons three times a year is paying for a bad cycle, not for wear.

No long-term tie-in and no exit fee.

• Terms flex with seasonal demand — rather than locking you into a winter volume you do not use in August.
• Nothing needs you to be out of your current contract first — there is no cost to finding out what it would look like.
• Stock arrives before the old supplier is stood down — so there is never a morning in Hadlow with nothing clean.